Epic Certified Systems Administrator (ECSA) - Sr Systems Engineer

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Job Details

Requisition #:680807 Location:Johns Hopkins Health Plans, Hanover, MD 21076 Category:Information Technology Schedule:Day Shift Employment Type:Full Time

The Epic Certified Systems Administrator (ECSA) is responsible for the administration, implementation, configuration, maintenance, performance, security, and support of Epic healthcare systems and related applications. Ensures system reliability, data integrity, and compliance with applicable healthcare and organizational standards. Performs system monitoring, troubleshooting, upgrades, and optimization to support clinical and operational workflows. Collaborates with IT teams, Epic application teams, and stakeholders to resolve technical issues, implement system enhancements, and maintain a secure, high-performing Epic environment.

Essential Functions:

• Lead design of complex solutions by meeting with customers, documenting processes/diagrams, and

ensuring alignment with institutional policies, standards, and industry best practices.

• Evaluate, select, and implement middleware and infrastructure applications and new technologies by collaborating with vendors, open source initiatives, and stakeholders.
• Assign, mentor, and lead technical teams in systems analysis, design, installation, configuration, and project delivery.
• Install, configure, and manage complex server hardware, operating systems, and infrastructure applications following product documentation and best practices to ensure system integrity and availability.
• Establish and oversee backup/archive schedules and procedures, and lead maintenance activities (patching, upgrades, recoveries, account management) to ensure data/media recoverability and operational continuity.
• Monitor, tune, and report on system performance, integrity, and capacity using management/monitoring tools; detect incidents, perform root cause analysis, and drive corrective actions.
• Develop automation (scripts/tools) to streamline systems management and plan/execute software upgrades with testing, coordination, and rollback strategies to minimize business impact.
• Enforce security and access controls by auditing and maintaining user authorizations.
• Lead project lifecycle activities.

Qualifications:

• Bachelor's Degree Bachelor's Degree in information technology, computer science, or a related field required.
• One year of relevant education may be substituted for one year of required work experience or one year of relevant professional-level work experience may be substituted for one year of required education.
• Minimum 5 Years of Experience 5+ years of experience in an information technology or healthcare systems environment, preferably focused on administering and supporting enterprise platforms.
• Current Epic Client Systems Administrator (ECSA) certification preferred
• Minimum of 3 years of hands-on Epic ECSA experience, preferably in a hospital or health system environment preferred

Salary Range: Minimum 37.70/hour - Maximum 65.99/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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