Title: Epic Credential Trainer
Duration: 5 Months (No benefits)
Location: New York, NY (Hybrid)
Job Summary:
Under varying levels of direction, responsible for the ongoing assessment, design, development, and implementation of enterprise-wide clinical systems. The role collects and transforms large quantities of information into meaningful business requirements, develops and modifies requirements documentation for the design and implementation of clinical information systems, and critically evaluates information from various sources to distinguish user needs from actual business needs. The consultant partners with business users, project managers, programmers, consultants, and IT leadership to optimize the scope, benefits, and risks of projects and to help manage stakeholder expectations.
Epic Modules:
Inpatient Clinical Documentation, Stork OB, Inpatient Orders, Infection Control, Long Term Care/Rehabilitation, Beacon Oncology, OpTime Peri-Operative, Anesthesia, Radiant Radiology, Cupid Cardiology, Laboratory, Willow Pharmacy, ASAP Emergency Department, Care Management, EpicCare Ambulatory, MyChart, EpicCare Link, Kaleidoscope Ophthalmology, HOD, and HomeHealth.
General Tasks and Responsibilities:
- Analyze and document business requirements and processes. Communicate requirements to technical personnel through basic conceptual data and process models, flowcharts, and technical specifications.
- Interview end users, stakeholders, and project sponsors to assess business and clinical needs. Create business, functional, and technical requirements documents in line with departmental standards.
- Convert gathered information into details including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs.
- Define external interfaces, constraints, quality issues, and other non-functional requirements.
- Provide the project management team with identified risks, concerns, and ambiguities found during requirements gathering, and help develop solutions.
- Partner with project managers to complete requirements documentation in line with the project schedule.
- Plan, organize, facilitate, and lead meetings and workgroups, and oversee and execute follow-up activities.
- Ensure the software development team accounts for all defined requirements in coordination with quality assurance, and that quality standards comply with internal policies and industry standards.
- Document changes to baseline requirements through the standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines, and other materials.
- Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders.
- Perform end user and application support, including problem solving and resolution of application defects. Provide systems and application training.
- Develop and execute project presentations.
- Participate in special projects as required.
- Train and mentor junior clinical business analysts and other project team members, and manage and evaluate their work products.
- Participate in the development of departmental training initiatives.
- Identify opportunities for process improvement, propose changes, and communicate strategies.
- Provide supervision and guidance to junior clinical business analysts, Level I clinical business analysts, consultants, and other project team members.
- Interview junior clinical business analysts, Level I clinical business analysts, consultants, and other project team members.
- Work beyond regularly scheduled hours as required.
Preferred Qualifications:
Certifications/Licenses:
- Specialty certifications from a national commercially available program, state, professional society, academic, or technical institution in the areas above may be credited month-to-month toward the required work experience, up to one year.
- Epic certification is required within the first 6 months of appointment. Training is available for the selected candidate.