Job Description
We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Valley
Position Overview:
Plays a pivotal role in ensuring exceptional customer satisfaction. The front line of our customer support, troubleshooting issues, providing technical expertise, triaging issues, and delivering top-notch solutions to enhance the customer experience.
Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
- Associate's degree in Computer Science, Information Technology, or related field
CERTIFICATION & LICENSURE
- Epic certification in assigned area of responsibility within 6 months of hire
- Epic Ambulatory Certification or Accreditation*
TYPICAL EXPERIENCE:
- 1 year recent relevant experience
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $38.55 to $57.83 / hour. Sacramento Valley Area Pay Range is $38.55 to $57.83 / hour. San Francisco Bay Area Pay Range is $44.34 to $66.51 / hour.
The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
Numbers & Facts
| Location | Sacramento, CA |
| Industry | Healthcare Services |
| Salary | $38.55–$57.83 Per Hour |
| Company Size | 10,000 employees or more |
| Year Founded | 1921 |
| Website | https://jobs.sutterhealth.org/ |
Benefits
Professional Development, 401K, Flexible Spending Accounts, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance
About Company
Sutter Health has a long history in California. Some of our facilities have been providing care in the communities we serve for more than 100 years. Today, we’re proud to partner with more than 12,000 doctors to care for more than 3 million people.
We’re inspired by our Northern California community and work tirelessly to deliver top-rated, affordable healthcare. Doctors, hospitals, care teams and employees in the Sutter Health network are always looking for new, meaningful ways to care for you and your loved ones. We believe that every moment matters when it comes to helping you live a longer, healthier and happier life.
Our not-for-profit network delivers top-rated, personalized care in more than 100 Northern California communities. Recently ranked among the Top 15 Health Systems in the nation by Truven Health Analytics™, our team of more than 50,000 doctors, employees and volunteers partner to spread innovation, improve access to healthcare services and put our patients’ needs first—all to achieve the highest levels of quality, access and affordability.
Skills
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