EpicCare Ambulatory Analyst

Job Summary

We are looking for an experienced EpicCare Ambulatory Analyst to join our healthcare IT team. The ideal candidate will have hands-on experience in implementing, configuring, supporting, and optimizing the EpicCare Ambulatory module. This role involves collaborating with physicians, clinicians, operational stakeholders, and cross-functional technical teams to improve outpatient clinical workflows and deliver high-quality patient care solutions.

Key Responsibilities

• Configure, maintain, and support the EpicCare Ambulatory application.
  
• Gather, analyze, and document business and clinical requirements from ambulatory care stakeholders.
  
• Design, build, test, validate, and deploy EpicCare Ambulatory enhancements and system changes.
  
• Support outpatient clinical workflows, provider documentation, patient encounters, order management, and clinical decision support.
  
• Troubleshoot application issues and provide timely production support.
  
• Participate in Epic implementations, system upgrades, optimization initiatives, and enhancement projects.
  
• Perform unit testing, integrated testing, and User Acceptance Testing (UAT).
  
• Develop and maintain build documentation, workflow diagrams, technical specifications, and user documentation.
  
• Collaborate with other Epic application analysts to ensure seamless integration with MyChart, Cadence, Prelude, Orders, and other Epic modules.
  
• Ensure all configurations comply with Epic best practices, organizational standards, and healthcare regulations.
  

Requirements

• 3+ years of hands-on experience with the EpicCare Ambulatory module.
  
• EpicCare Ambulatory Certification is mandatory.
  
• Experience in Epic build, configuration, implementation, testing, and production support.
  
• Strong understanding of outpatient clinical workflows, provider documentation, patient care processes, and ambulatory operations.
  
• Experience supporting integrated Epic clinical applications.
  
• Excellent analytical, troubleshooting, and problem-solving skills.
  
• Strong verbal and written communication skills.
  
• Ability to work independently and collaboratively in a fast-paced healthcare environment.
  

Mandatory Requirements

• EpicCare Ambulatory Certification (Mandatory)
  
• Minimum 3 years of relevant EpicCare Ambulatory experience
  
• Excellent communication skills.
  

Preferred Skills

• Experience in U.S. healthcare environments.
  
• Knowledge of ambulatory clinic operations, outpatient workflows, clinical documentation, and patient care processes.
  
• Experience integrating EpicCare Ambulatory with MyChart, Cadence, Prelude, Orders, and other Epic modules.
  
• Understanding of Epic implementation methodology and healthcare interoperability.
  
• Strong documentation, stakeholder management, and communication skills.