JOB TITLE: Equipment Technician I
The Equipment Technician (Equipment Tech) role is primarily responsible for helping to maintain inventory and assisting with preparing orders for delivery. This role works directly with our customer service and driving teams, to ensure customer orders are fulfilled accurately and on time. The Equipment Technician must be able to work with team members to test and assemble aluminum and metal equipment (including hydraulic shores and steel boxes) in various configurations quickly. On-site attendance is an essential function of the job in order for the Equipment Tech to be able to quickly fulfill our customer requirements and coordinate with other departments.
At Trench Shoring Company (TSC), every employee is expected to display both enthusiastic collaboration and uncompromising customer service. We operate in a safety-critical environment where our customers depend on us to deliver accurate equipment and clear communication. Success requires teammates who proactively communicate with each other, ask questions, and step in to support one another.
We value individuals who approach customers with professionalism, patience, and a solutions-oriented mindset at all times, especially when managing high-pressure situations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintains regular and dependable on-site attendance, arriving on time and prepared to begin work as scheduled.
- Assist with the loading and unloading of equipment in the yard in a safe and timely manner.
- Accurately identify and verify the type and quantity of equipment on an order, using the company’s official load-checking procedures.
- Read rental contracts provided to drivers to ensure that deliveries and collection orders are fully completed.
- Assemble, disassemble, and test equipment according to the TSC policies and procedures.
- Provide a high level of customer service and professionalism to customers visiting Trench Shoring locations, and while at customer job sites.
- Assist with the delivery and unloading of our equipment at customer jobsites in a safe and timely manner, following all training and safety protocols.
- Effectively communicate and coordinate with customers, dispatchers, and supervisors.
- Follow all TSC policies and procedures to ensure the job is done properly and safely.
- Occasional local travel during the workday.
- Perform other related duties assigned by management.
- May be assigned to jobs that require working after regular hours.
SUPERVISORY RESPONSIBILITIES:
- This job has no supervisory responsibilities.
QUALIFICATIONS:
- High school diploma or equivalent; 1-2 years related experience and/or training; or equivalent combination of education and experience.
- Must be capable of reading, understanding, and following company procedures.
- Must be able to perform basic mathematical calculations and read, interpret, and apply measurements. (e.g., use tape measures, read scales, perform inventory counts, and communicate accurate dimensions).
Certificates, Licenses, and Registrations Required:
- Must possess a valid and current Class C Driver's License issued by the Department of Motor Vehicles.
- Crane certification is preferred.
Other Skills:
- Forklift operation and welding experience preferred.
- Strong interpersonal, verbal, and written communication skills are required.
- Time management skills (to prioritize tasks and meet deadlines) are required.
- Demonstrated ability to anticipate and solve problems is required.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Frequently required to:
- Stand and walk for up to 10 hours at a time.
- Climb, bend, stoop, kneel, and crawl for extended periods of time during a scheduled shift.
- Maintain balance and bodily control while working.
- Utilize hand and finger dexterity continuously.
- Reach, push and pull up to 70lbs.
- Carry, hold and manipulate objects of varying size and texture using proper body mechanics.
- Talk and hear someone speaking at noisy locations.
- Hear verbal instructions, warnings and alarms in noisy environments.
Occasionally required to:
- Sit down for extended periods depending on assigned tasks.
- Able to climb up and down ladders up to 15 feet.
- Frequently exposed to outside weather conditions.
- Must be physically able to lift 70 pounds but routinely lift items up to 50 pounds.
Specific vision abilities required by this job include:
- Close vision (with or without corrective eyewear).
- Distance vision (with or without corrective eyewear).
- Color vision.
- Peripheral vision.
- Depth perception and ability to adjust focus.
Frequently required to work in an industrial environment with close exposure to:
- Moving mechanical parts.
- Heat / sparks.
- Bright light / glare.
- While performing the duties of this job, the noise level in the work environment is usually moderate but can occasionally become loud.
- Must frequently wear Trench Shoring Company mandated safety equipment (including but not limited to high-visibility vests, hard helmets, approved safety glasses and safety-toe boots).
- The position is a safety-sensitive position.
ABOUT TRENCH SHORING COMPANY:
Trench Shoring Company is a family-owned rental business, supplying underground trench safety equipment to our customers in California and Nevada. Since 1973 the Trench Shoring team led by President Kevin Malloy has been dedicated to delivering service-first solutions to its customers. We believe that the true measure of a company is how well it serves its clients and employees. We value hard-working people who care about the success of our customers. No challenge is too big, no task is beneath anyone in the organization, and safety is our #1 priority.
Our employees are an extension of our family name. We offer excellent benefits, paid training, a stable work environment, and career advancement.
The above is intended to describe the general content and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. The scope of work may be unique depending on the needs of the branch. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For more detailed information about the role at this branch, ask the hiring manager.