QUALIFICATIONS:
JOB SPECIFIC CORE COMPETENCIES:
- Demonstrates knowledge and technical skill necessary for providing competent, comprehensive, and age-specific patient care.
- Demonstrates leadership abilities including ability to give and follow instructions accurately and the ability to delegate and supervise non-licensed personnel.
- Works and communicates effectively with others consistently demonstrating tact, discretion, diplomacy and a commitment to teamwork and the LOVE promise.
- Demonstrates critical thinking skills, the ability to prioritize patient care needs, and the ability to appropriately respond to changes in patient condition.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Clinical Leadership & Patient Safety
- Promotes safe, high-quality, patient-centered care.
- Serves as a clinical resource and role model.
- Demonstrates sound clinical judgment and prioritization skills.
- Supports patient safety initiatives and service recovery efforts.
- Staffing Assignment & Department Flow
- Coordinates staffing assignments and department operations.
- Monitors patient throughput and workload distribution.
- Collaborates with leadership and House Supervisor regarding staffing needs.
- Ensures completion of shift responsibilities and daily operational tasks.
- Communication, Teamwork & Professionalism
- Maintains professional, respectful communication with patients, families, providers, and staff.
- Fosters collaboration and teamwork across disciplines.
- Demonstrates professionalism under routine and high-stress situations.
- Promotes organizational values and a positive work environment.
- Staff Accountability, Coaching & Conflict Resolution
- Provides real-time guidance, support, and coaching to team members.
- Addresses performance, conduct, and workflow concerns appropriately.
- Facilitates constructive conflict resolution and escalation when necessary.
- Supports employee accountability and adherence to policies and standards.
- Quality & Compliance
- Ensures compliance with hospital policies, regulatory requirements, and professional standards.
- Participates in audits, chart reviews, and quality improvement activities.
- Supports documentation accuracy, regulatory readiness, and patient care quality initiatives.
- Identifies opportunities for process improvement and operational excellence.
- Staff Development & Leadership Growth
- Assists with orientation and onboarding of new team members.
- Supports clinical education and competency development.
- Encourages professional growth and lifelong learning.
- Provides feedback to assist with performance evaluations and leadership development.
ADDITIONAL ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Coordinate shift operations and patient care activities.
- Make and adjust staffing assignments based on patient acuity and department needs.
- Provide direct patient care as needed.
- Serve as a resource for clinical and operational decision-making.
- Escalate operational, staffing, safety, or patient care concerns through the appropriate chain of command.
- Promote a positive, respectful, and accountable team culture.
- Participate in quality improvement, education, and organizational initiatives.
CERTIFICATION/LICENSE: Registered Nurse (RN)
ADDITIONAL LICENSURE/CREDENTIAL REQUIREMENTS: Graduate of an accredited school of nursing. Current Registered Nurse license with the state of Indiana. Current BLS, ACLS, and PALS certifications required.
ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS:
- Experience: Minimum of two (2) years of Registered Nurse experience in an Emergency Department required.
- Previous charge nurse or shift leadership experience required.
- Certified Emergency Nurse (CEN) preferred.
- TNCC Preferred.
- ENPC Preferred.
Mandatory Continuing Education: Annual dept. specific and hospital wide mandatories (Customer Service, Fire and Safety, Corporate Compliance, Infection Control, etc.), and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital.
WORK CONDITIONS
PHYSICAL/MENTAL DEMANDS:
- Lift up to 50 lbs. independently and for weights greater than 50 lbs. must use mechanical device or team lifting.
- Push/Pull patients of up to 250 lbs. in a wheeled device and for weights greater than 250 lbs. must use team assistance.
- Transfer and ambulate patients independently or with assistance/lifting devices as needed.
- Standing, walking, stooping, kneeling, reaching, squatting, as needed.
- Sitting to perform computer-based tasks, answering phone calls and call lights, and other duties.
- Standing to perform scanning, copying, stocking, and general office tasks
- Manual dexterity for performing intricate procedures (typing, assembling equipment, assisting patients, etc.).
- Hearing requirements include but are not limited to hearing and responding to codes, monitors, pagers, phones, equipment alarms and patients calling for assistance.
- Vision requirements include but are not limited to close vision, distant vision, peripheral vision, and ability to adjust focus. This may include ability to read thermometers, electronic equipment, etc.
- Able to process data and make decisions based on that data, prioritize decisions based on work assignment and patient care needs, and communicate and comprehend the English language.
EQUIPMENT USED:
- Computer, phones, copier, fax, electronic medical record, tracking board, nurse call system, central station monitoring, direct patient care equipment including but not limited to: cardiac monitors, defibrillator/AED, crash cart, 12-lead EKG machine, IV/infusion pumps, rapid infuser, suction, oxygen delivery and airway equipment, transport ventilator, vital sign monitors, pulse oximeters, glucometer (Accu-Chek), stretchers, wheelchairs, lifts, scales, and restraint devices, etc.
ENVIRONMENTAL CONDITIONS:
- Fast-paced, high-acuity emergency environment with frequent interruptions and rapidly changing priorities.
- Regular exposure to blood, body fluids, infectious diseases, and hazardous materials; requires use of personal protective equipment.
- Potential exposure to aggressive, combative, or behaviorally unstable patients and visitors.
- Exposure to noise, alarms, and emergency situations, including trauma, codes, and mass-casualty events.
- Work schedule may include nights, weekends, holidays, and extended shifts as needed to meet department needs.