ERP Business Analyst

Overview

Susquehanna International Group is seeking an experienced Senior Business Analyst to support the design and implementation of a new enterprise-wide ERP platform. You will be the key bridge between business process owners in Finance, HR/Payroll, and Operations/Procurement and the technology and implementation teams delivering the program.

You will document current-state processes, identify improvement opportunities, and translate business needs into clear, testable requirements. You will work closely with functional leaders, the PMO, system integrators, and Susquehanna technologists to ensure the new platform supports how a global, market-leading trading firm operates.

• Lead requirements gathering across Finance, HR/Payroll, and Operations/Procurement through workshops, interviews, and process walkthroughs.
• Document current-state processes and controls, and design future-state processes that apply ERP leading practices rather than replicating legacy workarounds.
• Run fit-gap analysis between business requirements and standard ERP functionality, and recommend configuration, process change, or extension.
• Prepare detailed business requirements, functional specifications, process flows, and user stories, and maintain traceability through design, build, and test.
• Partner with system integrators, vendors, and internal technology teams on design decisions, integrations, reporting, and data migration.
• Identify cross-functional dependencies (e.g., procure-to-pay, hire-to-retire, record-to-report) and drive alignment among process owners.
• Support test planning and execution, including UAT scripts, defect triage, and business sign-off.
• Contribute to change management, training materials, and go-live readiness.
• Ensure designs align with internal control, audit, and regulatory expectations, and support internal and external audits.
• Support and continuously improve ERP post go-live to ensure business adoption and successful outcomes.
• Report on project status, risks, and decisions to stakeholders at all levels, working within the PMO governance structure.
• Travel as required to Susquehanna's international locations for business meetings

What we're looking for

• Minimum of 5 years of Business Analysis experience on enterprise system implementations (7+ years preferred), with exposure to the full SDLC.
• Hands-on experience implementing or supporting a major ERP platform (e.g., Oracle, SAP, Workday). We value breadth of experience
• Demonstrated process mapping or improvement experience in at least two of: Finance (GL, AP, fixed assets, close and reporting), HR/Payroll, Travel and Expenses, Operations, and Procurement.
• Experience in financial services (trading firm, investment bank, asset manager, or similar) is preferred
• Leveraging AI and other emerging technologies to automate or improve processes
• Experience on at least one greenfield or replacement ERP implementation, from design through go live.
• Experience with requirements gathering, process mapping, functional specification preparation and fit-gap analysis.
• Bachelor's degree in business, finance, information systems, or related discipline.
• User Change management or training experience.
• Excellent written and verbal communication, facilitation, and stakeholder management skills.
• Strong planning, prioritization, and risk management skills.

Good to Have

• Knowledge of ERP implementation best practices: data migration and cleansing, integration design, cutover planning, and hypercare.
• Experience with controls frameworks, business process risks, or SOX-style process documentation, and with supporting audits.
• Experience with Agile or hybrid project delivery, and with tools such as Jira and Confluence
• Data analysis skills using SQL and/or Python; familiarity with BI tools such as Qlik Sense, etc.