About the Role: We're looking for an experienced EUC Lab Systems Administrator to support lab computers and equipment. This is a fully onsite role where you'll be managing lab systems, supporting users, and ensuring smooth IT operations. Important: This is a 100% onsite role remote work is not available. What You'll Do:
Manage and support lab computers and instruments as a system administrator.
Provide desktop support and customer service for end users.
Handle transitions of IT services from other vendors.
Troubleshoot and support Microsoft operating systems (Windows XP, 7, 10) and MS Office applications.
Work with Linux systems (a plus).
Manage SCCM patching, Active Directory, and antivirus tools.
Perform imaging and image creation for systems.
Support Windows 10 deployments and lead or participate in OS migrations.
Troubleshoot network issues and provide hardware/software support.
What You Bring:
Hands-on experience supporting lab IT environments.
Strong skills in Microsoft technologies, IT hardware/software, and network troubleshooting.
Familiarity with Linux is a plus.
Solid knowledge of SCCM, Active Directory, and imaging tools.
Understanding of ITIL processes and experience with ServiceNow.
Excellent communication and customer service skills.
Ability to deliver high-quality support in a fast-paced environment.
Numbers & Facts
Location
Cambridge, MA
Salary
$57 Per Hour
Skills
Anti-Virus Softwareunmatched
Biotech and Pharmaceuticalunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Desktop Administrationunmatched
Hardware Administrationunmatched
ITIL (IT Infrastructure Library)unmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Information Technology Softwareunmatched
Laboratoryunmatched
Laboratory Equipmentunmatched
Laboratory Managementunmatched
Laboratory Systemsunmatched
Linux Operating Systemunmatched
Microsoft Active Directoryunmatched
Microsoft Officeunmatched
Microsoft Product Familyunmatched
Microsoft Windows Operating Systemunmatched
Microsoft Windows XPunmatched
Network Administration/Managementunmatched
Operating Systemsunmatched
ServiceNowunmatched
Software Administrationunmatched
Software Patchesunmatched
System Center Configuration Manager (SCCM)unmatched
Systems Administration/Managementunmatched
Technical Supportunmatched
Work From Homeunmatched
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