*We are looking for a candidate with strong customer service skills.
(Looking for someone who can speak and write in both Spanish and English)
About Us: Nashville MMA Training Camp is a premier training facility offering classes in MMA, Jiu-Jitsu, Muay Thai, boxing, and fitness for all ages and skill levels. We’re committed to providing a welcoming and professional environment for everyone who walks through our doors, no matter their starting skill level.
Job Description: We’re looking for a friendly and reliable Front Desk Associate to join our team! As the first point of contact for members and visitors, you’ll play a key role in creating a positive experience at our gym. Strong customer service skills are required.
Time: Evening shifts are currently open.
Responsibilities:
Greet members, guests, and prospective clients in a professional and welcoming manner
Answer phone calls, respond to emails, and communicate via text messages
Call new leads and follow up with trial clients
Provide accurate information about classes, membership options, and scheduling
Assist with new member sign-ups and check-ins
Maintain a clean and organized gym environment
Handle payments, waivers, and other administrative tasks
Communicate and enforce gym policies to all clients
Give tours of the facility
Maintain rental gear and keep up with gym laundry
Requirements:
Fluent in both English and Spanish (speaking and writing)
Prior customer service experience (front desk, retail, hospitality, etc.)
Strong communication and organizational skills
Friendly, dependable, and professional demeanor
Ability to multitask in a fast-paced environment
Preferred:
Interest in martial arts or fitness is a plus, but not required
Job Type: Part-time
Benefits:
Employee discount
Numbers & Facts
Location
Nashville, TN
Job Type
Part-time
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
English Languageunmatched
Fitnessunmatched
Laundryunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Rentalsunmatched
Retailunmatched
Sales Prospectingunmatched
Short Messaging Service (SMS)unmatched
Spanish Languageunmatched
Telephone Skillsunmatched
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