We are seeking a reliable and enthusiastic Event Associate to assist with promotional activities, support event operations, and provide helpful customer assistance during scheduled marketing initiatives. This position involves preparing event materials, introducing attendees to available products and services, and helping maintain an organized and welcoming promotional environment.
The ideal candidate enjoys working with people, communicates professionally, and can adapt to a variety of daily responsibilities. This entry-level opportunity offers practical experience in event support, customer service, and promotional marketing. No previous event experience is necessary, as training will be provided to help new team members become familiar with event procedures, product information, and customer engagement practices.
Primary Responsibilities
• Assist with preparing designated areas for scheduled promotional activities.
• Welcome attendees and provide general information about featured products and services.
• Support the distribution and organization of approved promotional materials.
• Respond to customer questions regarding event activities and available offerings.
• Help attendees locate relevant product information and promotional resources.
• Provide clear explanations of product features, benefits, and current offers.
• Assist with maintaining an orderly and welcoming event environment.
• Support product demonstrations and informational presentations when applicable.
• Help customers understand available options and relevant purchasing information.
• Monitor promotional supplies and notify team members when additional materials are needed.
• Assist with arranging displays, informational materials, and product presentation areas.
• Ensure promotional information remains accessible and accurately presented.
• Support customer service activities throughout scheduled events.
• Communicate attendee questions and concerns to appropriate colleagues.
• Assist with organizing daily event assignments and activity materials.
• Help maintain consistency in product information and promotional messaging.
• Gather general attendee feedback and share relevant observations with the team.
• Support daily customer engagement and promotional activity objectives.
• Assist with recording basic event activity information when required.
• Coordinate with colleagues to maintain efficient event operations.
• Participate in product training, event briefings, and team discussions.
• Help organize promotional materials and supplies following event activities.
• Follow established company procedures for event support and customer communication.
Requirements
• High school diploma or equivalent required.
• Previous experience in customer service, retail, hospitality, promotions, or events preferred but not required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Ability to provide helpful information and respond to customer inquiries.
• Good organizational skills and attention to detail.
• Comfortable working in an active event environment.
• Ability to manage multiple responsibilities and follow daily assignments.
• Dependable with effective time management and follow-through.
• Willingness to learn product information and promotional procedures.
• Ability to assist with event materials, displays, and general preparation.
• Strong listening skills and customer-focused communication.
• Adaptability when schedules, assignments, or customer needs change.
• Ability to collaborate effectively with colleagues and follow established guidelines.
• Positive attitude and interest in developing event support and customer service skills.
Benefits
• Comprehensive onboarding and event-specific training.
• Supportive and collaborative team environment.
• Practical experience in promotional activities and event operations.
• Ongoing training in customer service, product knowledge, and communication.
• Regular team activities and company events.
• Employee recognition initiatives.
• Established materials and resources to support daily event responsibilities.
Milwaukee, WI