Event Captain (Part-Time) Principal responsibility is to manage event staff & guest expectations efficiently & effectively while providing all guests with an exceptional experience for contracted events at The Madison Event Center and Hotel Covington. Duties: - Remain guest focused while performing all assigned duties before, during and after an event
- Assume 100% responsibility for the quality of each guest experience
- Welcome and greet guests upon entering The Madison/Hotel Covington
- Provide information about our food, beverages and other functions and services
- Responsible for all event staff within their room
- Record the times of employees as they clock in & out
- Use the timeline and matrix to organize staff and delegate responsibilities
- Check the bars, coolers & hotboxes for all specialty items pre-event
- Verify ballroom is set according to approved floorplan
- Ensure all decorations are setup according to provided instructions
- Retrieve alcohol for event from liquor room and record consumption
- Responsible for checking all employee assignments at the end of their shifts
- Maintain clean and fully stocked prep area, restrooms and ballroom
- Ready and willing to assist other team members with event duties
- Handle tables, chairs, linens, tableware and décor carefully to prevent breakage and loss
- Always follow safe food handling guidelines
- Clean and reset ballroom at the end of every event
- Attend all scheduled employee meetings and provide suggestions for improvement
- Other duties as assigned
Qualifications: - Positive and upbeat attitude and work well with all team members
- Must be 18 years of age
- Must be Serv-Safe or T.I.P.S Certified
- Must be able to work unsupervised
- Must be able to work weekends
- Punctual, energetic and motivated personality
- Excellent oral communication and listening skills
- Desire to lead by example and delegate
- Ability to follow directions
- Be willing to work until the job is complete and perform other duties assigned
- Be able to work in a standing position for long periods of time (up to 10 hours)
- Be able to reach, bend, and safely lift and maneuver up to 30 pounds and move up to 100 pounds with assistance
- $18 hourly (Part-Time)
- Full-Time eligible for benefits package
- Hours will vary depending on events scheduled
- Eligible for annual review and merit
Please submit resumes or questions to: operations@madisoneventcenter.com The Salyers Group & vR Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The Salyers Group & vR Hospitality is a smoke-free, drug-free facility, and equal opportunity employer.
|