Event Coordinator

The Event Coordinator is responsible for ensuring a seamless and enhanced workplace experience by effectively managing event coordination services at Customer sites. This role acts as a dedicated resource to drive guest and staff satisfaction, facilitating the smooth transition of activities between various services to create a successful event experience.

Benefits:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Recruiting Flyer - Staff & Mgmt

Pay: $30.00 - $33.00

The pay listed is the pay range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data.

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com

Required Skills & Qualifications/Experience

• Proven experience in event coordination, hospitality, or workplace services.
• Strong organizational and multitasking skills with the ability to manage multiple events simultaneously.
• Excellent communication and interpersonal skills to collaborate with diverse stakeholders.
• Ability to troubleshoot and resolve event-related issues proactively.
• Familiarity with meeting room booking systems and event management technology.
• Experience working with catering and service vendors.
• Attention to detail to ensure seamless event setup, execution, and breakdown.

Work Environment & Availability

• Must be available during business hours of the specific location and provide after-hours support as needed.
• Work involves liaising with multiple teams and suppliers to ensure the smooth delivery of services.

Key Responsibilities

Overall Event Coordination

• Serve as the primary point of contact for all event coordination needs at Customer sites.
• Work closely with key stakeholders, including the Event Management Team, Building Ambassador, Lobby Team, Concierge, Food & Beverage Services, AV/Tech Link, Maintenance, and Cleaning teams.
• Ensure seamless coordination of hospitality services in alignment with HR and organizational requirements.
• Maintain an up-to-date list of local catering suppliers to offer alternative catering options.
• Keep event schedules updated and ensure all booking systems remain accurate and functional.

Event Preparation & Support

• Utilize the workplace-approved event booking form to streamline coordination.
• Set up hospitality and meeting rooms according to pre-approved layouts and configurations.
• Provide wayfinding and orientation services to assist attendees in navigating the event space while maintaining design standards.
• Designate a representative to attend key customer-hosted meetings for efficient operations.

Event Execution & Delivery

• Serve as the main point of contact for event-related services to ensure a positive workplace experience.
• Coordinate all technology requirements, ensuring the appropriate setup and technical support throughout the meeting duration.
• Manage all catering and outsourced service providers, ensuring alignment with workplace experience goals.
• Actively liaise with event hosts to address queries, resolve issues, and provide additional services as needed.
• Ensure all service providers contribute positively to enhancing the workplace experience.

Event Close & Follow-Up

• Ensure hospitality and meeting rooms are restored to their pre-event conditions.
• Distribute event evaluation forms or explain the digital evaluation process to event hosts.
• Address customer queries and complaints promptly and professionally.

Key Responsibilities

Overall Event Coordination

• Serve as the primary point of contact for all event coordination needs at Customer sites.
• Work closely with key stakeholders, including the Event Management Team, Building Ambassador, Lobby Team, Concierge, Food & Beverage Services, AV/Tech Link, Maintenance, and Cleaning teams.
• Ensure seamless coordination of hospitality services in alignment with HR and organizational requirements.
• Maintain an up-to-date list of local catering suppliers to offer alternative catering options.
• Keep event schedules updated and ensure all booking systems remain accurate and functional.

Event Preparation & Support

• Utilize the workplace-approved event booking form to streamline coordination.
• Set up hospitality and meeting rooms according to pre-approved layouts and configurations.
• Provide wayfinding and orientation services to assist attendees in navigating the event space while maintaining design standards.
• Designate a representative to attend key customer-hosted meetings for efficient operations.

Event Execution & Delivery

• Serve as the main point of contact for event-related services to ensure a positive workplace experience.
• Coordinate all technology requirements, ensuring the appropriate setup and technical support throughout the meeting duration.
• Manage all catering and outsourced service providers, ensuring alignment with workplace experience goals.
• Actively liaise with event hosts to address queries, resolve issues, and provide additional services as needed.
• Ensure all service providers contribute positively to enhancing the workplace experience.

Event Close & Follow-Up

• Ensure hospitality and meeting rooms are restored to their pre-event conditions.
• Distribute event evaluation forms or explain the digital evaluation process to event hosts.
• Address customer queries and complaints promptly and professionally.