Event Customer Service Attendant

PRIMARY DUTY:

This position is responsible for assisting the special event division with event planning and coordination of community special events. This includes administrative assistance with sponsorship solicitation, vendor coordination, and research of new and trending event ideas. Day of event responsibilities include set up as well as takedown. The goal of this position is to assist in providing a quality experience to guests, vendors, and customers above and beyond their expectations.

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES:

• Intermediate skill with the computers.
• Effective problem resolution skills.
• Excellent communication skills both orally and in writing including proficient listening skills, rules of grammar, practices of document preparation, and conveying information in a concise, tactful, professional manner with a focus on patience and sensitivity.
• Must have polished and proven people skills with a focus of being able to interact well with a diverse population and provide excellent customer service both internally and externally.
• Ability to work successfully in a team environment, as well as independently with limited supervision.
• Must be a self-starter and take initiative.
• Excellent organization, time management, and prioritization skills.
• Ability to perform basic mathematical functions.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent preferred.
• Must be 16 years of age.
• One year of customer service related work experience preferred.
• CPR and First Aid Certification (or must obtain within 30 days of hire)