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Skills
Administrative Skillsunmatched
Budgetingunmatched
Business Practicesunmatched
Calculatorsunmatched
Calendar Managementunmatched
Catering Servicesunmatched
Computer Skillsunmatched
Contract Approvalunmatched
Contract Reviewunmatched
Event Managementunmatched
Internet Searchunmatched
Manual Dexterityunmatched
Menu Developmentunmatched
Microsoft Officeunmatched
Musicunmatched
Performance Metricsunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Software Administrationunmatched
Time Managementunmatched
Vendor/Supplier Evaluationunmatched
Vendor/Supplier Planningunmatched
Vendor/Supplier Sourcingunmatched
Willing to Travelunmatched
Description
Our associates celebrate lives. We celebrate our associates.
Responsible for planning and implementing detailed events within a few days. Plans, schedules resources and vendors, and implements event plans supporting funeral services, visitation, and receptions in accordance with the family's wishes and contract. Communicates instructions, expectations, budgets, and deadlines to vendors and support staff.
JOB RESPONSIBILITIES
Event Planning
Plans Events by reviewing contract and discussing with Funeral Director for clarification
Schedules internal resources including but not limited to facility space adequate for event size, equipment, tables, chairs, podiums, decorations, vehicles, drivers, and Attendants
Contacts and schedules vendors communicating expectations, budget, and timeline
Manages Services Arrangements implementation (visitation, funeral, reception, or graveside) per contractual arrangements
Obtains and inspects vendor products and addresses issues
Communicates instructions to support staff for set-up, work assignments during events, and clean-up
Working along with support staff, also sets-up arrangements and may assist with event support
Available during events to resolve issues
Responsible for events to meet or exceed the family's wishes
Performs a variety of event planning duties such as ordering of memorabilia, stationary, scanning photos, coordinating the development of electronic presentations, music, or drafting obituaries
Administration
Working with Corporate Products, sources local vendors for catering, flowers, and other local service products
Obtains pricing and ensures inspections are compliant and business practices are in good standing
Develops catering menus
Collaborating with Corporate Products follows guidance for vendor contract & pricing approval
Maintains vendor Key Performance Indicators and metrics regarding contract compliance
Develops and maintains Event Playbook including event plans, KPIs, and lessons learned
Documents areas for improvement and reviews with manager to implement enhancements
Additional responsibilities as requested or assigned
MINIMUM REQUIREMENTS
Education
Associates degree in hospitality, event planning, or related discipline required. Two (2) years of event planning experience may be considered in lieu of degree.
Experience
At least one (1) year event planning or catering experience is strongly preferred
Knowledge, Skills and Abilities
Computer literate and proficient with MS Office
Ability to use proprietary software in the administration of responsibilities
Work Conditions
Work Environment
Work is primarily indoors, also includes working outdoors during all seasons and weather
Professional attire required when in contact with families
Work Postures
Frequent continuous period of time sitting or standing up to 6 hours per day
frequently climbing stairs to access buildings
Work Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Work Hours
Flexibility of availability is a requirement
Standards hours include nights and weekends, when the majority of Services occur
Typically, less than 20 hours a week is worked M-F 8am-5pm
Limited amount of local and/or multiple location travel required
Postal Code: 85013
Category (Portal Searching): Administration and Clerical
Job Location: US-AZ - Phoenix
Numbers & Facts
Location
Phoenix, AZ
Industry
Health Care and Social Assistance
Company Size
10,000 employees or more
Year Founded
1962
About Company
We're more than North America's largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one's life.