JOB DESCRIPTION
Title: Event Security Lead, LOVB Miami
Reports To: Event Operations Manager & LOVB Security
Location: In person, based in Coral Gables, FL
The Role
The Event Security Lead is responsible for the safety & security of venue(s), teams, patrons, employees, and assets in an assigned market. They are responsible for the performance & conduct of all security officers assigned to the event.
What You’ll Own
- Complete all assigned tasks within the guidelines and deadlines set by department managers.
- Train and manage venue security and local PD on Team and League Office security practices.
- Assists event managers with encouraging staff to perform at quality levels of the performance, conduct & effectiveness of the entire security team as a cohesive unit assigned to the site.
- Assist with maintaining a professional appearance of the entire security team including those temporarily assigned to the site.
- Being available and approachable with questions/concerns about team uniform policies
- Responsible for the quality and accuracy of the logs and incident reports generated at the venue.
- Responsible for ensuring League athletes are constantly secure including arrival in their vehicles and post match to their personal vehicles.
- Ensure part-time team members have the equipment and tools necessary to perform jobs accurately and efficiently, via regular communication with the venue security manager.
- Comply, implement, and adhere to all instructions and standards given by the Team, Ingress and the League Office
- Effectively and calmly interact with angry or emotional employees and guests.
- Apply principles of logical thinking to a wide range of intellectual and practical problems to successfully perform and direct varied & complex tasks.
- Perform a variety of duties often changing from one task to another of a different nature without the loss of efficiency or composure.
- Comply with & adhere to all the department’s performance, conduct & attendance standards.
- Interact with venue guests, vendors, & employees in a courteous & professional manner including a guest service level of care.
- Dependable and able to work scheduled shifts, extended or irregular hours including nights, weekends, and holidays as needed.
- Contributes to the team dynamic by assisting coworkers, and helping to develop and maintain a positive work environment.
- Submits Post Event Recap to League Office within 48 hours of event end
What You Bring
Required
- 3+ years in event or venue security, including 1-2 years of supervisory experience.
- Experience coordinating with law enforcement and venue emergency plans.
- Security operations experience, including working directly with arena or venue management.
- Experience managing game day staff, contractors, and/or volunteers.
- Ability to lift up to 25 lbs, operate standard office and event equipment, and stand for extended periods.
- Availability for all home venue competitions between January and April, and test match in December
- Ability to pass a background check
Preferred
- Familiarity with Watsco Center is a plus
- Current CPR/First Aid/AED certification, or willingness to get certified.
- Incident documentation experience
This is a matchday (and set up-day) only role based in Miami, Florida. Availability for all home match days, including evenings and weekends throughout the LOVB Pro season, is required.