• Phoenix, Arizona
  • Autofill and Review
2 days ago

Job Description

We're building a roster of qualified Event Supervisors to support a major basketball tournament in Phoenix, Arizona, in February 2027! If you're a dependable, organized leader with strong communication skills and a passion for event operations, we want to hear from you. Join our team and help deliver a seamless, professional, and memorable experience for attendees, staff, and event partners.

YOU MUST RESIDE WITHIN A COMMUNABLE DISTANCE TO DOWNTOWN PHOENIX, ARIZONA

This is a short-term employment opportunity to support the event. Must be available for assigned shifts during the week of February 19–21, 2027, with potential additional hours for pre-event setup and post-event teardown. Must have reliable transportation.

WHAT ARE SOME OF THE RESPONSIBILITIES?

  • Supervise and coordinate event staff to ensure assigned duties are completed efficiently
  • Assign work areas, communicate shift expectations, and monitor staff performance
  • Oversee event operations, including guest services, wayfinding, crowd management, registration, and venue support, as assigned
  • Ensure staff follow event procedures, safety guidelines, and venue policies
  • Serve as a point of contact for staff questions, operational concerns, and issue escalation
  • Monitor attendee flow and identify potential bottlenecks or service disruptions
  • Communicate updates, incidents, and staffing needs to event management
  • Assist with pre-event setup, staff briefings, and post-event breakdown as needed
  • Maintain professional customer service and help resolve attendee concerns
  • Complete required reports and provide shift updates to event leadership

WHAT IS REQUIRED TO WORK FOR THIS ROLE?

  • Local Availability: Must reside in the Phoenix metropolitan area or within a reasonable commuting distance
  • Reliable Transportation: Must have dependable transportation and arrive on time for assigned shifts
  • Schedule Flexibility: Must be available for event setup, event days, and/or teardown, including evenings, weekends, and extended shifts as assigned
  • Communication Skills: Must communicate clearly and professionally with attendees, supervisors, vendors, and fellow staff
  • Customer Service: Must demonstrate a friendly, helpful, professional attitude when assisting guests
  • Physical Stamina: Must be able to stand and walk for extended periods; lifting and carrying requirements depend on the assigned position
  • Teamwork: Must follow instructions, work collaboratively, and adapt to changing event needs
  • Safety Awareness: Must follow venue policies, emergency procedures, crowd-control guidelines, and supervisor instructions
  • Professional Appearance: Must comply with the event's dress code, uniform, and identification requirements
  • Dependability: Must complete assigned duties, attend required briefings, and notify supervisors promptly of any scheduling issues
  • Work Authorization: Must be legally authorized to work in the United States and complete required employment documentation
  • Background Screening: Must successfully complete a background check

PREFERRED: Prior experience in sporting events, conventions, hospitality, guest services, logistics, or event operations is preferred but not required

Third-party applicants will not be considered.

Numbers & Facts

LocationPhoenix, Arizona

Skills

  • Background Investigationunmatched
  • Basketballunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Emergency Proceduresunmatched
  • Event Managementunmatched
  • Hospitality and Tourismunmatched
  • Leadershipunmatched
  • Logisticsunmatched
  • Organizational Skillsunmatched
  • Performance Analysisunmatched
  • Procedure Implementationunmatched
  • Safety Processunmatched
  • Staff Requirementsunmatched
  • Team Playerunmatched
  • Time Managementunmatched

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