Events Operations & Engagement Manager

ASI is seeking a creative, detail-oriented Events Operations & Engagement Manager to join our ASI Show team. This role is responsible for managing event communications, supporting seamless event operations, and developing engaging, ASI-branded experiences that enhance brand visibility and strengthen relationships across the industry.

The ideal candidate is a strong project manager and communicator who can balance event logistics with creative engagement strategies to deliver exceptional attendee experiences. Reporting to the Vice President, ASI Show Operations, this individual will collaborate with marketing, sales, product, and operations teams to ensure event initiatives align with business objectives, strengthen the ASI brand, and create meaningful professional connections.

The expected salary range is $70,000 - $77,000. Individual pay within the range will be based on role-related experience, education, skills, and qualifications.

Responsibilities:

• Manage post-registration attendee communications for Hosted Buyer Events (HBEs), including print and digital materials, event portals, online directories, and email communications.
• Review attendee-facing platforms and materials to ensure information is accurate, complete, consistent, and delivered according to established standards and timelines.
• Develop and maintain event communication schedules, collaborating with marketing, sales, and other internal teams to coordinate updates across channels.
• Partner with the operations team to plan and execute seamless onsite event operations at Hosted Buyer Events and ASI Shows.
• Represent ASI at industry events, providing proactive attendee support and fostering positive experiences and professional relationships.
• Develop creative concepts, themes, and ASI-branded experiences that align with the company's brand identity and business objectives.
• Plan and execute networking opportunities and interactive activities, including icebreakers, discussion groups, and collaborative experiences.
• Coordinate with vendors and service providers to ensure timely procurement of event materials, services, and other operational needs.
• Leverage digital platforms to engage participants before, during, and after events, enhancing communication and attendee engagement.
• Analyze post-event surveys, attendee feedback, and performance data to evaluate success and identify opportunities to improve future events, brand awareness, and engagement.
• Monitor industry trends and competitor activities to identify opportunities for event innovation, strengthen ASI's market presence, and enhance the overall attendee experience.

Qualifications:

• 3-5 years of experience managing corporate events, trade shows, conferences, or similar programs.
• Strong project management and organizational skills, with the ability to manage multiple events and deadlines.
• Excellent written and verbal communication skills and the ability to build relationships with attendees, vendors, and internal teams.
• Familiarity with event management platforms such as Eventbrite or Cvent and CRM systems such as Salesforce or HubSpot.
• Experience analyzing event feedback and performance data to inform future planning and improvements.
• Creative, detail-oriented, and collaborative, with a focus on delivering engaging attendee experiences.
• Ability and willingness to travel to and provide onsite support at ASI Shows, Hosted Buyer Events, and other industry events as needed.
• Bachelor's degree in marketing, communications, event management, or a related field preferred.