Position Summary

The Evergreen At Home Business Development Coordinator is responsible for driving growth, expanding community partnerships, and increasing utilization of Evergreen At Home (EAH) services. This position combines business development, community outreach, operational oversight, and client support to help increase referrals, grow client census, and ensure exceptional service delivery.

The ideal candidate is an ambitious, self-motivated professional who enjoys building relationships, identifying opportunities, resolving challenges, and helping scale a growing service line while maintaining outstanding client experiences.

Key Responsibilities

Business Development & Community Outreach

• Collaborate with the EAH Manager to establish and monitor goals related to business development, referral growth, client census, and service expansion.
• Partner with the Evergreen Marketing team to develop and implement marketing and outreach strategies that increase awareness and utilization of Evergreen At Home services.
• Build and maintain strong relationships with healthcare providers, community organizations, referral partners, prospective clients, and families.
• Actively promote Evergreen At Home services through networking, presentations, community engagement, and referral development activities.
• Maintain marketing, referral, and outreach data to evaluate effectiveness and identify growth opportunities.

Client Assessment & Service Coordination

• Conduct comprehensive client assessments to identify medical, psychosocial, cognitive, functional, environmental, financial, safety, and service-management needs.
• Recommend appropriate Evergreen At Home services based on assessment findings, client needs, and service options.
• Assist clients, families, and legal representatives with service arrangements to ensure smooth admissions, transitions, and discharges.
• Coordinate care, services, and treatment plans in collaboration with the EAH Specialist.
• Identify and connect clients with appropriate community resources and support services.
• Assist with client movement processes, including admissions, transfers, discharges, and end-of-life transitions.
• Complete required service agreements, contracts, and related documentation in accordance with EAH guidelines.

Team Support & Operations

• Assist with interviewing, selecting, and hiring staff in partnership with the EAH Manager and Human Resources.
• Collaborate with the Staff Education Coordinator and EAH Specialist to identify training needs and support staff orientation and education.
• Support efficient caregiver scheduling and staffing, including assistance with complex or urgent staffing situations.
• Serve as a resource for staff regarding service plans, policies, procedures, software systems, and operational processes.
• Monitor operational efficiency, teamwork, and service quality, providing follow-up and support when improvement opportunities are identified.

Qualifications

Required

• Valid Wisconsin driver's license and proof of auto liability insurance.
• Strong interpersonal, communication, public speaking, and relationship-building skills.
• Ability to work independently, manage multiple priorities, and follow through on goals and commitments.
• Ability to maintain confidentiality and exercise sound judgment when working with clients, families, employees, and community partners.

Preferred

• Experience in home care, healthcare, senior services, human services, or a related field.
• Experience in business development, community outreach, referral development, sales, or relationship management.
• Knowledge of care coordination, client assessment processes, and service planning.
• Experience developing collaborative relationships with healthcare providers and community organizations.
• Demonstrated ability to identify opportunities and implement strategies that support referral growth, census growth, and service expansion.

Why Join Evergreen At Home?

At Evergreen At Home, we are committed to helping older adults remain independent and thrive in the comfort of their own homes. As a Business Development Coordinator, you will play a key role in expanding services, strengthening community partnerships, supporting clients and families, and contributing to the continued growth and success of our organization.

Position Type: Full-Time
Location: 1125 N Eagle St Oshkosh, WI 54902
Reports To: Evergreen At Home Manager

Apply today to help grow services that make a meaningful difference in the lives of older adults and their families.