EverHealth - Software Engineer

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.

We are building an extraordinary company and looking for talented and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/

EverHealth, a business within EverCommerce, provides modern end-to-end solutions for healthcare providers. Our open, connected ecosystem of solutions and services helps providers engage patients, increase revenue, improve business efficiency, and remain market competitive. We serve 72,000+ healthcare practices and counting. EverHealth consists of SaaS products including DrChrono, iSalus, CollaborateMD, Updox, eProviderSolutions, AlertMD, and MD Coder. With two EHRs and platform-level solutions such as communication platforms and a clearinghouse, EverHealth delivers a turn-key, end-to-end solution for the software needs of a modern healthcare practice.

We are looking for a Software Engineer III to focus on EverHealth's revenue cycle management (RCM) platform. RCM is at the heart of how our customers get paid, and we are building a new generation of RCM tools that pair modern workflow software with AI agents to help billing teams work smarter, resolve issues faster, and collect more of what they've earned. This work is part of our broader focus on finding where automation, AI, and new experiences can make the biggest impact across the EverHealth portfolio.

As a Software Engineer III, you will be a hands-on engineer on a small, nimble team building EverHealth's AI-enabled RCM platform end to end. Zoomed in, that means the worklist where billing teams and AI agents work side by side: the user experience, the backend services and event-driven workflows behind it, and the API layer that connects it to the systems around it. Zoomed out, it means the automation foundation that lets AI agents pick up, carry, and hand back work that people do today, so we can automate more of the revenue cycle over time.

This is a product engineering role. The right person cares as much about the problem as the technology: understanding how billing teams actually work, learning from end users and business leaders alongside our product and design partners, and shipping outcomes that measurably improve their day. You will own features end to end and work closely with our Lead Software Engineer, who owns cross-cutting design and technical direction, as well as our forward deployed engineers and RCM product and design partners. You will use AI throughout the development lifecycle to move quickly without cutting corners.

As the platform matures, the scope will grow with it, and so will the opportunities to take on more ownership and technical leadership.

How this role fits: Our software engineers, including this role, build the RCM worklist and the shared automation foundation that agents run on. Our forward deployed engineers work with RCM operations to build and tune use-case agents on top of it, and our data-focused forward deployed engineer makes the work and its outcomes measurable.

Responsibilities:

• Build and ship features across a full-stack RCM worklist platform, from the user interface through backend services, APIs, and the data model
• Develop event-driven services and workflows that route, prioritize, and track work across people and AI agents
• Help build the shared automation foundation: the queues, state, and handoff logic that let an AI agent pick up a work item, finish it, or hand it back to a person, along with audit history, approval gates, and access controls for agent actions
• Build and maintain integrations that connect the platform with EverHealth products, our clearinghouse, and third-party systems
• Build the platform services that run, coordinate, and monitor AI agents, including guardrails, human review steps, and observability
• Contribute to data modeling and schema design, writing performant SQL and making effective use of ORMs
• Work with end users, product, and operations partners to understand workflows and validate that what you ship solves the problem
• Participate in design discussions and code reviews, and help onboard and support newer engineers
• Use AI-assisted development across planning, design, coding, testing, review, and operations
• Build secure, reliable software that keeps PHI within our AWS environment and meets HIPAA, SOC 2, and HITRUST requirements, backed by strong testing, monitoring, and operational practices

Technology Environment:

• Cloud Infrastructure: AWS
• Frontend: TypeScript and React (MUI)
• Backend: Python (e.g., FastAPI or Django) or Go
• Architectural Patterns: API-first services and event-driven architectures, such as SQS and EventBridge
• Data Platforms: modern relational databases such as Postgres, MySQL, and MSSQL
• AI: LLM and agent-based capabilities, including AWS Bedrock and Bedrock AgentCore
• Security & Compliance: HIPAA, SOC 2, and HITRUST, with PHI kept within our AWS environment

Skills and Experience needed for success in this role:

• 5+ years of professional software engineering experience
• Solid full-stack engineering skills in TypeScript/React and Python or Go, or equivalent languages, with a track record of shipping production features across UI, backend, and APIs
• Experience building or working with event-based systems, such as message queues, event streams, and asynchronous workflows
• Strong SQL skills and hands-on experience with modern databases, ORMs, and schema design
• Daily, hands-on use of AI coding and agent tools (e.g., Claude Code, Cursor, Copilot) across the development lifecycle in your own work
• A product engineering mindset focused on solving problems and delivering outcomes, not just technology
• Ability to work directly with non-technical stakeholders and turn their needs into working software
• Comfort working on a small team with high ownership and an evolving scope
• Strong written and verbal communication skills

Nice to Have:

• Experience integrating LLMs or AI agents into production software, including orchestration, evaluation, and human-in-the-loop workflows
• Experience with AWS Bedrock or Bedrock AgentCore
• Healthcare/RCM experience, such as claims, EDI 837/835, eligibility, denial and A/R workflows, and HIPAA

Where: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States. Candidates based in the Chicago area will work hybrid, meeting with the team in person 1-2 days per week. Candidates elsewhere in the U.S. will work remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks:

• Hybrid or remote work, depending on location
• Continued investment in your professional development
• Day 1 access to robust health and wellness benefits, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program

Compensation: The target base compensation for this position is $130,000 to $160,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce uses approved artificial intelligence ("AI") tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. Employees remain responsible for reviewing and validating AI-assisted work.