Executive Administrative Assistant

Become an integral part of the J.P. Morgan U.S. Private Bank in our Summit office, where you will play a central role in supporting a high-performing, client-driven market team. This is a fully in-office position that offers meaningful professional growth for an assistant who thrives in a fast-paced environment, brings impeccable judgment, and takes pride in delivering a polished, seamless experience for senior leaders and high-net-worth clients.

As an Executive Administrative Assistant in U.S. Private Bank, you will serve as a trusted partner to the Market Manager while also providing broader office support to help ensure the Summit location operates smoothly. You will represent the office with professionalism and discretion, anticipate needs before they surface, and drive outcomes beyond routine administrative tasks - balancing competing priorities with composure, precision, and urgency.

Job responsibilities

• Serve as a trusted partner to the Market Manager, anticipating needs, prioritizing competing demands, and ensuring follow-through on time-sensitive items
• Maintain complex, multi-layered calendars; proactively resolve conflicts and protect time for client-critical engagements
• Coordinate client meetings end-to-end, including preparation, logistics, materials readiness, and post-meeting follow-up/action tracking
• Manage a high volume of calls and requests with sound judgment, discretion, and a consistently professional client/stakeholder experience
• Draft and deliver polished, executive-ready communications to internal stakeholders and clients with accuracy and confidentiality
• Arrange complex domestic travel and manage last-minute changes; confirm itineraries, logistics, and supporting details to ensure leaders are fully prepared
• Plan and execute internal and external meetings/events (room reservations, catering, RSVPs, attendee communications, and day-of support)
• Provide Summit office support, partnering with other assistants to ensure coverage, continuity, and smooth day-to-day operations
• Process invoices, T&E expense claims, and sponsorship requests in accordance with policy and required timelines; serve as a go-to resource for procedures
• Support onboarding and offboarding, coordinating equipment setup and system access with internal partners
• Maintain team documents (organizational charts, executive bios, distribution lists) and assist with presentations/spreadsheets, including printing and binding for client meetings

Required qualifications, capabilities, and skills

• 5 years of administrative experience supporting senior leaders at the Managing Director level (or equivalent)
• Experience in a client-facing environment, engaging professionally with external clients and senior internal stakeholders
• Demonstrated discretion and sound judgment handling confidential information and sensitive matters
• Proven ability to manage complex calendars, prioritize client-critical commitments, and resolve conflicts proactively
• Strong written communication skills, including drafting executive-ready emails and messages with a high degree of polish
• Strong verbal communication skills and professional phone presence; ability to triage and route requests effectively
• Advanced organizational skills with the ability to manage multiple high-priority tasks and shifting deadlines
• High attention to detail and consistent quality control across deliverables
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Proficiency with Concur (or comparable expense/travel tools) and experience processing expenses/invoices in compliance with policy
• Proactive, ownership mindset with the ability to operate independently and escalate appropriately

Preferred qualifications, capabilities, and skills

• Administrative experience within private banking, wealth management, or financial services
• Experience providing office support in addition to executive support (e.g., coverage coordination, office logistics)
• Experience coordinating high-touch client meetings and client events from planning through execution
• Strong proficiency creating and editing PowerPoint presentations and Excel-based materials for client meetings
• Familiarity with expense/invoice workflows, sponsorship processing, and related controls expectations
• College degree

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans