Operate and improve production: investigate incidents, lead RCA, prevent recurrence by automating remediation, optimize data stores (Aurora/RDS, DynamoDB, S3), and modernize dependencies while collaborating across product/platform/SRE/security/data and mentoring inclusively. As a Lead Software Engineer at JPMorganChase within the Commercial & Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.