Executive Assistant, Amazon Connect

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Administrative Skills, Amazon Web Services (AWS), Artificial Intelligence (AI), Calendar Management, Call Centers, Cloud Computing, Cost Control, Customer Experience, Detail Oriented, Establish Priorities, Executive Assistant Skills , Expense Reports, Logistics, Onboarding, Operational Support, Organizational Skills, Plan Meetings, Process Improvement, Team Player, Time Management, Travel Planning, Willing to Travel
LOCATION
Seattle, WA
POSTED
30+ days ago

Amazon Connect is one of the fastest-growing services in the history of AWS and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers a rapid pace of innovation that enables companies to unlock bar-raising experiences for customers and agents at lower cost. Were looking for a detail-oriented, proactive Executive Assistant I to join our collaborative team in Seattle. In this role, youll provide essential administrative and operational support to senior leaders, helping them stay organized, prepared, and focused on their highest-priority work. This role is based in Seattle, WA and requires five (5) days per week in office, with occasional travel for off-sites or trainings. If you thrive in fast-moving environments and take pride in making leaders more effective, wed love to meet you. Key job responsibilities - Manage complex calendars, including scheduling meetings, resolving conflicts, and prioritizing requests based on leader needs - Coordinate domestic and international travel arrangements, including flights, hotels, ground transportation, and itineraries - Process expense reports accurately and in a timely manner - Prepare and organize meeting materials, agendas, and follow-up notes - Support onboarding logistics for new team members and assist with team events and offsites - Handle a high volume of administrative tasks with accuracy, discretion, and a positive attitude - Communicate professionally with internal and external stakeholders on behalf of the team - Identify opportunities to improve administrative processes and proactively flag issues before they escalate About the team At Amazon Connect, youll be part of a team that moves fast, thinks big, and holds a high bar for everything we do. Youll have the opportunity to work alongside talented leaders, build lasting mechanisms, and make a real impact on how our organization operates.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles