Executive Assistant

Responsive recruiter

Benefits:

• Free uniforms
• Health insurance
• Training & development
• Vision insurance
• Dental insurance
• Employee discounts
• Flexible schedule
• Tuition assistance

Hand & Stone Massage and Facial Spa | Multi-Location Franchise Group

Be the Person Behind the People, Processes & Progress!

Are you exceptionally organized, detail-oriented, and passionate about keeping things running smoothly? Do you thrive in a fast-paced environment where no two days are the same?

Hand & Stone Massage and Facial Spa is seeking a proactive, dependable, and highly motivated Executive Assistant - Human Resources & Operations to support our growing multi-location franchise organization.

This is more than an administrative position! Youll work directly with HR and Operations leadership, helping coordinate daily responsibilities, streamline processes, support employees, and keep our organization moving forward.

What Youll Do

Human Resources & Recruiting Support

• Coordinate employee onboarding, documentation, background screenings, and orientation scheduling.
• Assist with recruiting, applicant communication, interview scheduling, and candidate tracking.
• Maintain confidential employee files, certifications, training records, and HR documentation.
• Prepare employee communications, reports, forms, and administrative correspondence.
• Track compliance requirements, outstanding documentation, and employee training completion.
• Assist with payroll-related administrative tasks and employee engagement initiatives.

Executive & Administrative Support

• Manage calendars, meetings, appointments, and leadership communications.
• Organize emails, correspondence, spreadsheets, reports, and presentations.
• Monitor deadlines, maintain task trackers, and follow up on outstanding assignments.
• Assist with preparing meeting agendas, company announcements, and internal communications.
• Anticipate leadership needs and proactively identify opportunities to improve efficiency.
• Handle sensitive employee and business information with professionalism and discretion.

Multi-Location Operations Support

• Provide administrative support to Spa Directors and Operations leadership across multiple locations.
• Track operational reports, performance metrics, and location-specific assignments.
• Coordinate training sessions, meetings, special projects, and company initiatives.
• Maintain organized records, standardized checklists, and operational resources.
• Ensure timely follow-up and consistent communication between departments and locations.

Desired Experience & Qualifications

• 2+ years of administrative, executive assistant, HR coordination, or operations support experience preferred.
• Previous experience supporting executive leadership or multiple departments strongly preferred.
• Experience in Human Resources, recruiting, employee onboarding, or personnel administration is a plus.
• Proficiency in Microsoft Office, particularly Outlook, Excel, Word, and PowerPoint.
• Experience with HRIS, applicant tracking systems, payroll platforms, or employee management software preferred.
• Strong written and verbal communication skills with excellent attention to detail.
• Ability to independently prioritize multiple assignments and meet deadlines.
• Exceptional organizational, time-management, and problem-solving skills.
• Ability to maintain strict confidentiality and exercise sound professional judgment.
• Experience in a multi-location, hospitality, wellness, or service-based organization is a plus.
• High school diploma or equivalent required; associates or bachelors degree in Business Administration, Human Resources, or a related field preferred.

Who Will Thrive in This Role?

Were looking for someone who doesnt just wait for instructions but takes initiative, anticipates needs, and follows through.

Youre someone who loves organization, enjoys solving problems, communicates confidently, and takes pride in making others jobs easier. Youre comfortable balancing multiple priorities and understand that accuracy, accountability, and confidentiality are essential.

Why Join Our Team?

At Hand & Stone, our people are the heart of our business. Youll have the opportunity to work closely with leadership, develop valuable HR and operational experience, and make a meaningful impact across our growing organization.

Ready to be the organizational powerhouse behind our team? Apply today!

Compensation: $18.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.