Executive Assistant

Executive Assistant To The Chief Operating Officer

The Executive Assistant to the Chief Operating Officer (COO) provides high-level administrative and operational support within a fast-paced, multi-concept hospitality and restaurant organization. This role requires exceptional organizational skills, strong attention to detail, sound judgment, and a high degree of professionalism. The Executive Assistant will manage complex calendars, coordinate travel and meetings, prepare executive-level presentations and reports, and handle sensitive information with absolute confidentiality. The ideal candidate thrives in a dynamic environment and can anticipate needs to ensure the COO's office operates efficiently.

Responsibilities

• Executive Administrative Support
• Manage a complex and fast-changing executive calendar, including scheduling meetings, coordinating appointments, and prioritizing commitments.
• Provide general administrative support including answering calls, drafting correspondence, preparing documents, and managing filing systems.
• Prepare polished presentations, reports, spreadsheets, and briefing materials using Microsoft Word, Excel, PowerPoint, and SharePoint.
• Create, maintain, and organize executive documents, shared files, and operational materials (e.g., agendas, dashboards, trackers).
• Travel & Meeting Coordination
• Coordinate all travel arrangements for the COO, including detailed itineraries, lodging, transportation, and logistics.
• Prepare meeting materials, set agendas, and ensure the COO is briefed and equipped for all engagements.
• Assist with planning and execution of internal leadership meetings, field visits, and operational events.
• Operational & Departmental Support
• Support the COO with cross-functional coordination across hospitality, restaurant, retail, and operations teams.
• Assist with special projects, research tasks, and operational initiatives as assigned.
• Maintain confidentiality and demonstrate sound judgment when handling sensitive or proprietary information.
• Serve as a point of contact between the COO and internal/external stakeholders with professionalism and tact.
• Administrative Process Support
• Prepare and process purchase orders, expense reports, approvals, and other documents.
• Maintain accurate records and ensure timely submission and tracking of all required documentation.

Qualifications

• Education & Experience
• High school diploma required; bachelor's degree preferred.
• Experience supporting a senior executive in a fast-paced corporate environment, ideally within hospitality, restaurants, or a similar high-volume industry.
• Demonstrated experience managing complex administrative workflows and executive support tasks.
• Skills & Requirements
• Exceptional verbal and written communication skills.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to type a minimum of 60 words per minute.
• Experience with Oracle or similar enterprise systems is a plus.
• Professional, poised, and capable of working effectively with executives, teams, and external partners.
• Ability to exercise discretion, maintain confidentiality, and handle high-pressure situations with composure.

Benefits

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities