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Executive Assistant

Veterans Health Administration

Wilmington, DE

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JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Clinical Information Systems, Clinical Practices/Protocols, Cost Analysis, Cost Benefit Analysis, Cost Control, Delivery Management, Department of Veterans Affairs, Documentation, Economic Analysis, Executive Assistant Skills , Federal Government, Government, Health Systems Management, Healthcare, Healthcare Administration, Healthcare Management, Human Resources, Leadership, Legal, Mail Processing, Medical Affairs, Medical Assistance, Onboarding, Operational Audit, Operations Planning, Operations Processes, Operations Security (OPSEC), Organizational Development/Management, Physical Demands, Plan Meetings, Policy Evaluation, Policy Implementation, Position Papers, Presentation/Verbal Skills, Problem Solving Skills, Program Evaluation, Program Planning, Project Evaluation, Project/Program Management, Quality Management, Quality of Care, Quantitative Analysis, Reporting Skills, Resource Management, System Operations, United States Citizen, Vaccination, Veterans Integrated System Network (VISN), White Papers
LOCATION
Wilmington, DE
POSTED
Today
Summary

This position will serve as Executive Assistant to the Executive Medical Center Director at Wilmington VA Medical Center providing expert support to health care management officials by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations.

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Duties

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This position serves as a member of the Executive Leadership Team of the Wilmington VA Medical Center (WVAMC), the incumbent serves as the Executive Assistant to the Executive Medical Center Director in providing expert support to health care management officials by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations.

The position renders advice on operational policies and assures these policies are coordinated with, and in support of, field operations and administrative functions in coordination with the health care services and the mission of Wilmington VAMC. The incumbent is expected to use initiative in organizing and accomplishing the responsibilities that have been delegated.

The incumbent addresses specific problem areas andapplies a high degree of analytical ability and specialized healthcare knowledge to the management of healthcare delivery systems. He/she exercises broad latitude and provides senior expert level advice to senior executive personnel, and/or agency officials concerning complex, novel, and unusual healthcare issues. This position has authority to represent the Senior Executive Service Leader or Executive Medical Center Director in committees, meetings, and external communications.

The incumbent develops management improvement programs or revised policy and procedure requirements for more effective application of various administrative and clinical management systems such as reports management, information management, etc. The incumbent formulates recommendations to include specific plans to address/correct deficiencies and/or to increase positive accomplishments of administrative/clinical practices. The incumbent carries direct responsibility for seeking and finding practical solutions that may be achieved through short or long-range planning.

The incumbent has overall responsibility for all administrative tasks within the areas of responsibility and functions with only minimal direction from their Executive Leader. In addition, provides direct support primarily to the Senior Executive Service Leader or

Executive Medical Center Director and secondarily to other management officials by analyzing, involving, advising on and/or coordination health care delivery systems and operations at the health care system. The incumbent must demonstrate the ability to function independently on behalf of senior leadership and understand through discussion and minimal direction, a broad range of activities, programs, initiatives, etc. The incumbent assist in the developing all information required for policies, procedures, programs, education, research, and other special requirements. The incumbent evaluates programs against short and long range

agency objectives, prepares and contributes to reports and other presentations on program planning and evaluation, and acts as a liaison or handles communications with persons and/or groups within and outside the Medical Center and VISN. The incumbent

analyzes and evaluates on a quantitative or qualitative basis the efficiency and effectiveness of programs or operations in meeting established goals and objectives. The incumbent interprets VHA and VISN policy and translates it to the medical center level in the form of medical center policy. The incumbent reviews correspondence on behalf of the Senior Executive Service Leader or Executive Medical Center Director and responds to inquiries on behalf of the Medical Center Executive Leadership. The incumbent also reviews proposed programmatic and policy changes involving the facility, analyzing and evaluating functionality and other aspects of programs and policies for the Director.

Work Schedule: 7:30am-4pm

Telework: This position may be authorized for telework. Ad-hoc only. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Executive Assistant/PD050560

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Authorized

Permanent Change of Station (PCS):Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/01/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 12 position you must have served 52 weeks at the GS 11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Expert level knowledge of health care service administration; Continuous quality improvement; Monitoring and managing incoming actions and requests from initial receipt to completion and closeout; Works closely with senior management and others in implementing and evaluating policies, plans, and internal operational systems such as correspondence management, information tracking among pertinent offices and stakeholders, and internal/external communication flows; Conduct analytical studies on operational processes, issue topics, or related special projects; Develops position papers and decision documents representing the position of the organization on a variety of complex and sensitive issues; Provides comprehensive staff support in the development of both long and short-range policies and plans for the organization by coordinating the medical administration needs of the organization to which accountable; Coordinating senior level activities, project management, managing workload and resources and planning group meetings, providing expert advice and guidance, preparing reports, briefing materials, white paper and other correspondence; Acts as a Liaison to persons and groups outside of the Medical Center. The incumbent manages and/or prepares responses on behalf of the Medical Center a wide variety of communication; and Performs work involving development of life cycle or other cost analyses of projects, or performance of cost benefit or economic evaluations of programs; manages a cost-effective program for the VA Medical Center.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.



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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

About the Company

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Veterans Health Administration

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