Executive Director, Clinical Operational Excellence and Medicare

Executive Director, Clinical Operational Excellence and Medicare at Kaiser Permanente

Skip to main content

Menu

Close

• Who We Are

• Mission & History

• Our Difference

• Locations

• Innovation

• Stories & Resources

• Life & Culture

• Accessibility Support

• Benefits

• Career Growth

• Inclusion and Belonging

• Military

• Our Community

• Career Areas

• Clinical Careers

• All Clinical Careers

• Care at Home

• Mental Health

• Nursing Careers

• Nurse Management Careers

• Pharmacy Careers

• Rehab Services

• Early Careers

• Early Careers

• Nurse Residency

• Internships

• Business Careers

• All Business Careers

• Sales & Marketing

• IT Careers

• All IT Careers

• Digital Careers

• Exec & Leaders

• Physicians & Dentists

• Contingent Careers

• Our Hiring Process

• Accommodations

• FAQs

• Hiring Process Overview

• Pre-Hire Assessments

• Searching Jobs & Submitting Interest

• Talent Network

Job SearchJob Search

Search by Keyword

Search by Location

Radius Radius 5 miles 15 miles 25 miles 35 miles 50 miles

Search Jobs

My Profile Saved Jobs

(0)

Employee Job Search

campaign-Day hours_per_week-40 job_level-Executive/VP job_status-Regular job_type-Standard salary_relocation-Full-time travel-Yes,-5-%-of-the-Time custom_fields.EEO-Kaiser-Permanente-is-an-equal-opportunity-employer-committed-to-fair,-respectful,-and-inclusive-workplaces.-Applicants-will-be-considered-for-employment-without-regard-to-race,-religion,-sex,-age,-national-origin,-disability,-veteran-status,-or-any-other-protected-characteristic-or-status. custom_fields.ReqID-1421715 custom_fields.Shift-Day custom_fields.Field1-Strategic-Planning-&-Business-Development custom_fields.Field2-Mon---Fri custom_fields.Reindex-2 custom_fields.MHSTheme-No custom_fields.PayBasis-Yearly custom_fields.PayRange-$280000---$320000-/-year custom_fields.Department-Strategy-&-Corporate-Development custom_fields.jobtitleLI-Executive-Director,-Clinical-Operational-Excellence-and-Medicare---1421715 custom_fields.leadership-no custom_fields.CFSalaryLow-280000 custom_fields.HawaiiTheme-Strategic-Planning-&-Business-Development custom_fields.JobSchedule-Full-time custom_fields.PostAddress-California,Oakland,Ordway custom_fields.ShiftFilter-Day custom_fields.customtheme-Strategic-Planning-&-Business-Development custom_fields.CFSalaryHigh-320000 custom_fields.LocationName-PermCo custom_fields.SchemaHiring-Kaiser-Permanente custom_fields.LocationValue-PermCo custom_fields.employeestatus-Regular custom_fields.WorkingHoursEnd-5:00-PT custom_fields.JobScheduleField-Full-time custom_fields.WorkingHoursStart-0800-PT custom_fields.PrefQualification1-

Basic-Qualifications:

Experience

• -Minimum-six-(6)-years-supervisory-experience-managing-direct-reports. 

Education

• -Bachelor's-degree-from-an-accredited-college-or-university-and-Minimum-twelve-(12)-years-experience-in-clinical-operations,-consulting-or-a-directly-related-field-OR-Master's-degree-in-Business-Administration,-Public-Health,-Health-Services-Administration,-or-related-field-and-Minimum-ten-(10)-years-experience-in-clinical-operations,-consulting-or-a-directly-related-field-OR-Minimum-fifteen-(15)-years-experience-in-clinical-operations,-consulting,-or-a-directly-related-field.

License,-Certification,-Registration

• -N/A

Additional-Requirements:

• -N/A

TRAVEL-&-JOB-LOCATION:

• -Travel-as-required-(approximately-10%-of-time)
• -Position-will-be-designated-remote

PHYSICAL-REQUIREMENTS:- [Select-the-typical-%-of-time-per-category-below]:

• -Seeing:-Must-be-able-to-read-reports,-research-documents-and-use-a-computer.-75-100%
• -Hearing:-Must-be-able-to-hear-well-enough-to-communicate-with-managers,-co-workers-and-customers.75-100%
• -Fingering/Grasping/Feeling:-Must-be-able-to-write,-type,-use-10-key-and-phone-system.-75-100%
• -Sitting:-Must-be-able-to-sit-for-extended-periods-of-time.-75-100%
• -Standing/Walking/Mobility:-Must-be-able-to-stand-to-open-files-and-operate-office-machines.-Requires-mobility-between-departments-and-to-attend-meetings.-25-49%
• -Lifting/Pulling/Pushing:-Must-be-able-to-lift-and-move-up-to-10lbs.-25-49%
• -Climbing/Stooping/Kneeling-0-24%

WORK-ENVIRONMENT: 

General-office-environment:-Work-is-generally-sedentary-in-nature-but-may-require-standing-and-walking-for-up-to-25%-of-the-time.-The-working-environment-is-generally-favorable.-Lighting-and-temperature-are-adequate,-and-there-are-no-hazardous-or-unpleasant-conditions-caused-by-noise,-dust,-etc.-Work-is-generally-performed-within-an-office-environment,-with-standard-office-equipment-available.

Note:-The-statements-herein-are-intended-to-describe-the-general-nature-and-level-of-work-being-performed-by-the-employee(s)-assigned-to-the-classification.- They-are-not-intended-to-be-construed-as-an-exhaustive-list-of-all-responsibilities,-duties,-and-skills-required-of-employees-so-classified.

Preferred-Qualifications:

• -Experience-with-a-Permanente-Medical-Group-and/or-Kaiser-Foundation-Health-Plan/Hospital.
• -Experience-working-with-physicians-and-clinical-operations-leaders. 
• -Experience-with-business-cases-and-financial-performance.
• -Experience-in-consulting-in-a-strategic-capacity-on-highly-complex-or-highly-visible-projects,-programs,-or-initiatives.
• -Ability-to-implement-large-or-complex-projects-or-programs,-including-designing-and-evaluating-for-scale-based-on-the-size-of-implementation.
• -Ability-to-manage-ambiguity.
• -Knowledge-of-process-improvement-and-change-management. 
• -Ability-to-facilitate-meetings-with-work-teams-or-management,-deliver-presentations-to-executive-management.

custom_fields.LocationDescription-California,Oakland,Ordway custom_fields.NurseResidencyTheme-Strategic-Planning-&-Business-Development custom_fields.VisionServicesTheme-Strategic-Planning-&-Business-Development custom_fields.ExternalReferenceCode-1421715 custom_fields.InternalReferralTheme-Strategic-Planning-&-Business-Development custom_fields.PhysicianAssistantTheme-Strategic-Planning-&-Business-Development custom_fields.CFIsSignOnBonusAvailable-No custom_fields.FacilityServicesandMaterialsManagementTheme-Strategic-Planning-&-Business-Development

Your dedication

helps them

share the love.

Enable extraordinary moments

default

Executive Director, Clinical Operational Excellence and Medicare

Primary Location Oakland, California Schedule Full-time Shift Day Salary $280000 - $320000 / year

Job Number 1421715 Date Posted 04/20/2026

Submit Interest Save Job

The Permanente Federation LLC (the Federation) is the national leadership and consulting organization for the eight Permanente Medical Groups (PMGs), which, together with the Kaiser Foundation Health Plans (KFHP) and Kaiser Foundation Hospitals (KFH), comprise Kaiser Permanente. The PMGs employ almost 23,000 physicians, approximately 90,000 nurses, other clinicians and staff, and provide care to over 12.2 million Kaiser Permanente members. The Federation works on behalf of the PMGs to optimize care delivery and advance Permanente Medicine - medicine that is patient centered, evidence based, technology enabled, culturally responsive, team delivered, and physician led. The Federation, based in Oakland, California, is dedicated to serving and leading Permanente Medicine, the Permanente Medical Groups, and Kaiser Permanente in support of our patients and members.

The people-of The Permanente Federation support each other in-creating an equitable, diverse, and inclusive culture. We-strive to be empathetic in our interactions with each other-and-learn-from-our-mistakes. We are committed to strengthening-our impact by-representing-the diverse population of patients and physicians we serve while-upholding a culture of fairness and acceptance.

SUMMARY:

The Executive Director, Clinical Operational Excellence at The Permanente Federation serves as the national liaison to the newly formed Permanente Clinical Operations Excellence community with a focus on driving operational excellence and accelerated improvement across all PMGs and Kaiser Permanente markets in support of consistent care excellence and affordability for our patients and members. Additionally, this Executive Director will provide Federation leadership to the Medicare Turnaround initiative including oversight and management of day-to-day relationships with Medicare LOB leadership and PMG Medicare leaders, This role will partner with PMG physician leaders and Medicare LOB leadership to improve care to our members, grow the program and improve cost structure. This role will be accountable for ensuring appropriate physician engagement to improve care and affordability for our patients and members and support Kaiser Permanente-s competitiveness in the Medicare Advantage line of business. This role provides essential direction and support to the Permanente Clinical Operational Excellence physician leaders and Permanente Medicare physician leaders. The Executive Director will provide leadership, executive project management and coordination across the clinical operational communities of practice and promotes information sharing within and among The Federation, the Permanente Medical Groups (PMGs) and KHFP/H. The Executive Director may also oversee team(s) of consultants to ensure alignment, buy-in, and coordination of diverse stakeholders to drive the development and implementation of clinical operational initiatives. Directs clinical operational priorities, organizational alignment, and prioritization of clinical operational initiatives. Drives the management of complex, cross-functional projects/programs and oversees the proactive monitoring and identification of client, project, program, and/or risks. Champions change management plans associated with initiatives. Oversees team members in the assessment of performance metrics to support clinical operational initiatives. Directs the work of project/program team members by overseeing the coordination of internal and/or external resources.

Essential Responsibilities:

• Serve as the operational excellence leader to accelerate clinical operational improvement and optimize integrated care delivery. Convene, consult and collaborate with physician leaders, operational leaders and subject matter experts, research key issues, collect and analyze quantitative and qualitative data, and develop strategic frameworks and operational playbooks/plans.
• Vet and lead clinical operational initiatives by defining and framing complex issues and translating needs, issues/risks, and ideas into effective strategies and action plans. Assess multi-faceted, sophisticated issues/risks and propose alternatives; lead collective problem solving and foster interactions to lead groups through problem solving. Influence subject matter experts and functional leaders to explore new opportunities and/or leverage KP-s capabilities.
• Provide staff leadership and expert consultation on the assessment, design, and development of clinical operational initiatives. Serve as a trusted advisor to executive physician leaders. Interface with Executive Medical Directors, Assistant/Associate Medical Directors, Chiefs of Service, executive administrative leaders and other operational leaders. Lead internal teams of analysts, consultants, managers, and content experts. Collaborate with other Federation departments and appropriately hand-off work.
• Oversee and direct analytical and project management in support of clinical operational excellence. Direct gathering of information and synthesize key issues, findings, and recommendations in written and verbal communications customized for specific audiences/needs. Develop project plans and timelines. Identify resource needs and obtain appropriate approvals/funding. Ensure reports and information are accurate, timely and consistent, and that they satisfy senior management needs. Facilitate steering committee discussions/presentations.
• Actively search/research solutions in the marketplace to address clinical operational needs to improve quality, increase patient/member satisfaction, and improve financial performance.
• Champion change management plans associated with clinical operational initiatives by leveraging and developing key stakeholder relationships to obtain support and buy in for changes. Partner with executive management, project/program champions, and operational owners to communicate and align improvement initiatives to accelerate and guide improvement. Empower stakeholders to embrace a change management mindset, understand intent and purpose, and foster a culture of change.
• Evaluate the effectiveness of clinical operational excellence initiatives pursued both in the near-term and long-term.

Basic Qualifications:

Experience

• Minimum six (6) years supervisory experience managing direct reports.

Education

• Bachelor's degree from an accredited college or university and Minimum twelve (12) years experience in clinical operations, consulting or a directly related field OR Master's degree in Business Administration, Public Health, Health Services Administration, or related field and Minimum ten (10) years experience in clinical operations, consulting or a directly related field OR Minimum fifteen (15) years experience in clinical operations, consulting, or a directly related field.

License, Certification, Registration

• N/A

Additional Requirements:

• N/A

TRAVEL & JOB LOCATION:

• Travel as required (approximately 10% of time)
• Position will be designated remote

PHYSICAL REQUIREMENTS: [Select the typical % of time per category below]:

• Seeing: Must be able to read reports, research documents and use a computer. 75-100%
• Hearing: Must be able to hear well enough to communicate with managers, co-workers and customers.75-100%
• Fingering/Grasping/Feeling: Must be able to write, type, use 10-key and phone system. 75-100%
• Sitting: Must be able to sit for extended periods of time. 75-100%
• Standing/Walking/Mobility: Must be able to stand to open files and operate office machines. Requires mobility between departments and to attend meetings. 25-49%
• Lifting/Pulling/Pushing: Must be able to lift and move up to 10lbs. 25-49%
• Climbing/Stooping/Kneeling 0-24%

WORK ENVIRONMENT:

General office environment: Work is generally sedentary in nature but may require standing and walking for up to 25% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Note: The statements herein are intended to describe the general nature and level of work being performed by the employee(s) assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees so classified.

Preferred Qualifications:

• Experience with a Permanente Medical Group and/or Kaiser Foundation Health Plan/Hospital.
• Experience working with physicians and clinical operations leaders.
• Experience with business cases and financial performance.
• Experience in consulting in a strategic capacity on highly complex or highly visible projects, programs, or initiatives.
• Ability to implement large or complex projects or programs, including designing and evaluating for scale based on the size of implementation.
• Ability to manage ambiguity.
• Knowledge of process improvement and change management.
• Ability to facilitate meetings with work teams or management, deliver presentations to executive management.

Primary Location: California,Oakland,Ordway Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 0800 PT Working Hours End: 5:00 PT Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Executive/VP Department: Strategy & Corporate Development Pay Range: $280000 - $320000 / year Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Submit Interest Save Job

Expected Employee Conduct >

Share This Job

• Facebook
• X
• LinkedIn
• Email

Navigating the Hiring Process

We're here to support you!

Having trouble with your account or have questions on the hiring process?

Please visit the FAQ page on our website for assistance.

Need help with your computer and browser settings?

Please visit the Technical Information page for assistance or reach out to the web manager at kp-hires@kp.org.

Do you need a reasonable accommodation due to a disability?

Reasonable accommodations may be available to facilitate access to, or provide modifications to the following:

• Online Submissions
• Pre-Hire Assessments
• Interview Process

If you have a disability-related need for accommodation, please submit your accommodation request and someone will contact you.

Other Helpful Links

Join Our Talent Network

Explore This Location

View Stories and Resources

Jobs For You

• Featured Jobs
• Recently Viewed Jobs
• Saved Jobs
• Strategy Consultant V, Medicare Line of Business Oakland, California, Flexible, Full-time, Day Save Job
• Strategy Consultant III, Submarket Growth Strategy Oakland, California, Flexible, Full-time, Day Save Job
• Sr. Strategy Consultant IV, Submarket Growth Strategy Oakland, California, Flexible, Full-time, Day Save Job

You have no recently viewed jobs

You currently have no saved jobs

Join Our Talent Community

Join our Talent Network today to receive email notifications about our career opportunities that match your skills.

Sign Up

Connect With Us

• Visit us on X
• Visit us on Glassdoor
• Visit us on LinkedIn
• Visit us on YouTube
• Visit us on Facebook
• Visit us on Instagram

2026 Kaiser Permanente

• Accommodation Info
• Terms & Conditions
• Privacy Practices
• EEO Statement
• Technical Information
• Fraud Notice
• Sitemap
• Contact Web Manager
• Manage Cookies