EXECUTIVE DIRECTOR

The Executive Director/Administrator is responsible for the overall direction of the hospice services. He/she is responsible for the employment of qualified hospice personnel; is responsible for the provision of hospice services, directly, and the delegation to and coordination of hospice personnel evaluations; is responsible for establishing standards of care to comply with federal and state regulations and guide¬lines. The Executive Director/Administrator establishes, implements and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

Essential Job Functions

• Responsible for operational planning and budgeting.
• Responsible for insuring organizational compliance with legal, regulatory and accreditation requirements.
• Responsible for monitoring business operations to insure financial stability.
• Responsible for valuating hospice services and personnel using measurable outcomes and objectives.
• Accountable for conflict and complaint management and resolution.
• Responsible for establishing and maintaining effective channels of communication including integration or technology, as applicable.
• Ensures hospice personnel stay current with clinical information and practices.
• Ensures adequate and appropriate staffing.
• Accountable for staff development including orientation, in-service, continuing education, competency testing and performance improvement.
• Ensures that interdisciplinary care is provided.
• Ensures supportive services are available to personnel.
• Ensures coordination with other departments, services and senior management, as appropriate.
• Ensures staff and organization stay current on local and national hospice issues and trends.
• Ensures that appropriate service policies and procedures are developed and implemented to accomplish identified outcomes.
• Directs staff in performance of their duties including admission, discharge, transfer, revocation, and provision of service to patients.
• Ensures appropriate staff supervision during all service hours.
• Monitoring service utilization to ensure delivery of comprehensive care.
• Ensures services provided by other agencies are authorized by hospice.
• Monitors operational progress toward accomplishing operational and strategic goals.
• Ensures appropriate data collection and regular, complete reports are received by the Governing Body.
• Ensures adequate space, equipment and supplies are available.
• Ensures actionable objectives are derived from evaluation of hospice services and personnel.
• Ensures that structure and systems promote interdisciplinary care
• Ensures collaboration with agencies and vendors for effective management of services.
• Ensures standards of ethical business and clinical practice are maintained
• Administrator on-call responsibilities as needed.
• Other duties as assigned.

Qualifications

(Minimum qualifications will be considered required unless specifically stated otherwise)

Experience:

• Minimum of three (3) to five (5) years experience in health care and management.
• Experience in a hospice care preferred.
• Understands hospice philosophy, and issues of death/dying.

Education and Training:

(Acquired through formal education, outside study, training on jobs of lesser degree, or by any combination of these. May be expressed in terms of formal educational equivalents):

• A bachelor's degree in business administration.
• A master's degree in a health care-related field preferred.

License, Certification & Registration:

• Valid driver's license.

Other Requirements:

• Demonstrates an ability to supervise and direct professional and administrative personnel.
• Has an ability to deal tactfully with the community.
• Has knowledge of corporate business management.
• Understands hospice care and the services provided to patient and family/caregiver through an interdisciplinary group.
• Intimate knowledge of Medicare Hospice Certification.

Working Conditions

• Uniform / Dress Requirements (Beyond those requirements outlined within Policy No. C:3-015.1):None

Work Environment:

• Working Conditions: May be exposed to infections and contagious diseases. Contact with patients under a wide variety of circumstances. May be exposed to/occasionally exposed to patient elements. Subject to varying and unpredictable situations. Handles emergency or crisis situations. Travel required.
• May be exposed to extremes of heat and cold in all weather conditions. Must drive in various weather conditions on roads of varying degrees and repair.
• OSHA exposure category: Category II
• Category I ― Position includes tasks that involve exposure to blood, body fluids, tissues.
• Category II ―Position includes tasks that involve no exposure to blood, body fluids, tissues, but employment may require unplanned Category I tasks. (when performing Clinical tasks)
• Category III ― Position includes tasks that involve no exposure to blood, body fluids, tissues; would not be required to perform Category I tasks.