Executive Director - SCL & MPW

JOB DESCRIPTION

Executive Director

Supports for Community Living (SCL) and Michelle P. Waiver (MPW) Services

The Executive Director provides overall leadership for the organization’s Supports for Community Living (SCL) and Michelle P. Waiver (MPW) programs, which serve people with intellectual and developmental disabilities. Reporting to the Vice President of Waiver Operations, the Executive Director is accountable for the quality and safety of services, regulatory compliance, financial performance, and the recruitment and development of a strong, stable workforce.

The Executive Director also serves as the agency’s designated Program Director under SCL and MPW regulations and is the primary point of contact with the Division of Developmental and Intellectual Disabilities (DDID) and the Department for Medicaid Services (DMS) on matters of certification, quality, and compliance.

Leadership and Strategy

•    Develop and carry out a long-range plan that advances the organization’s mission, and track progress against measurable goals.

•    Partner with the VPWO to set program, organizational, and financial plans, and implement approved plans and policies.

•    Keep the VPWO fully informed of program performance, risks, compliance findings, staffing, and other significant issues.

•    Lead a workplace culture built on respect, accountability, and person-centered values that attracts and retains a diverse, high-quality team.

Regulatory Compliance and Quality

•    Ensure all services comply with federal, state, and local requirements, including SCL and MPW regulations (907 KAR 12:010 and 907 KAR 1:835), the certified waiver provider requirements (907 KAR 7:005), and the HCBS Settings Rule.

•    Serve as the agency’s primary liaison with the DDID Quality Administrator and other state reviewers. Prepare for certification and monitoring reviews, and oversee timely, effective corrective action plans.

•    Oversee incident reporting, investigations, and follow-up so that the health, safety, and rights of every participant are protected.

•    Maintain accurate official records, documentation, and billing support, including Medicaid Waiver Management Application (MWMA) and Electronic Visit Verification (EVV) requirements.

•    Establish and regularly review agency policies and procedures, and lead internal quality assurance and continuous improvement activities.

Program Operations and Person-Centered Services

•    Oversee the delivery of all SCL and MPW services offered by the agency so that supports reflect each participant’s person-centered service plan, choices, and goals.

•    Collaborate with case managers, families, guardians, and support teams to resolve concerns and coordinate services.

•    Monitor service authorizations, utilization, and staffing coverage to ensure services are delivered as planned.

•    Identify opportunities to grow or improve services in response to community needs.

Financial Management

•    Develop the annual program budget with the VPWO and ensure the organization operates within approved budget guidelines.

•    Maintain sound financial practices and internal controls, including accurate, timely, and compliant billing.

•    Monitor financial performance and take action to keep the organization adequately resourced to carry out its work.

People Leadership and Human Resources

•    Lead the recruitment, hiring, onboarding, and separation of all paid staff and volunteers.

•    Directly supervise assigned staff, set clear expectations, and complete performance evaluations at least annually.

•    Ensure current job descriptions, required background checks, and sound human resources practices are in place.

•    Ensure all staff complete required training on time, and support ongoing professional development.

Community Relations and Representation

•    Represent the organization’s mission and values to participants, families, state agencies, community partners, and the public.

•    Build cooperative working relationships with community groups, provider networks, and advocacy organizations.

•    Together with the VPWO, conduct official correspondence for the organization and, with designated officers, execute legal documents.

Other

•    Perform other duties as assigned.

The following minimum qualifications reflect Kentucky’s regulatory requirements for an SCL/MPW Executive Director.

•    A bachelor’s degree or higher from an accredited institution, or licensure as a Registered Nurse.

•    At least two (2) years of administrative experience in an organization that supports people with intellectual or developmental disabilities, including responsibility for:

–    Developing, implementing, and being accountable for the agency’s budget;

–    Developing, reviewing, and implementing the agency’s policies and procedures; and

–    Supervising employees, including conducting performance evaluations.

•    At least eighteen (18) years of age.

•    Legal authorization to work in the United States.

•    Bachelor’s degree in human services, social work, psychology, public or healthcare administration, or a related field.

•    Previous leadership experience overseeing SCL and/or MPW services in Kentucky.

•    Working knowledge of DDID certification reviews, MWMA, and Medicaid waiver billing.

•    Strong knowledge of person-centered practices and the rights of people with intellectual and developmental disabilities.

•    Proven management and supervisory skills, with the ability to coach, motivate, and hold staff accountable.

•    Excellent written and verbal communication skills, including with state agencies, families, and community partners.

•    Strong organizational, recordkeeping, and problem-solving skills, with close attention to detail.

•    Sound judgment and the ability to respond calmly and effectively to crises and urgent situations.

•    Proficiency with Microsoft Office and electronic health record or documentation systems.

•    Multi-system Background Check

•    Negative five (5)-panel drug screen.

•    Completion of all required orientation and training within the timeframes set by regulation and agency policy.