Executive Operations Coordinator

Benefits:

• 403(B) Matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Competitive salary
• Dental insurance
• Tuition assistance

Job Title: Executive Operations Coordinator to the SVP, Chief Administrative and Legal Officer

Location: Northampton, MA

Schedule: Monday to Friday, 9AM to 5PM with flexibility needed outside of these core days and hours.

Starting Pay Range: $65,000.00 to $75,000..00 annually depending on qualifications and experience.

POSITION SUMMARY

Reporting to the Senior Vice President, Chief Administrative and Legal Officer (CALO), the Executive Operations Coordinator provides high-level, confidential administrative support to the CALO and the functions under the CALO's leadership, including legal affairs, labor relations, risk management, facilities and real estate, communications, and fund development. The Executive Operations Coordinator manages the CALO's calendar and correspondence, tracks regulatory and compliance deadlines, and serves as a professional point of contact for ServiceNet leaders and external partners. The role also supports special projects and strategic initiatives led or sponsored by the CALO, helping to plan, coordinate, and track work that advances the agency's priorities. The role requires exceptional discretion, organization, and judgment.

KEY RESPONSIBILITIES

• Manage the CALO's calendar by scheduling, priority and deadlines.
• Contact & Communication management.
• Drafting, proofing and formatting documents, memoranda, reports and presentations.
• Preparing meeting agendas, related materials and recording notes and action items for CALO, cross-functional working groups and project teams.
• Processing expense, invoicing, checks and purchase orders for related departments.
• Perform Budgets reconciliations.
• Coordinate with other Executive Assistants and Chief of Staff on executive team meetings and organization-wide events.
• Support Coordination for special projects planning and tracking.
• Conduct research and prepare informative briefing materials for CALO and executive team.
• Maintain projects documentation and identify risks, delays and dependencies.
• Schedule labor relations related meetings, hearings and prepare materials.
• Serve as contact for facilities and real estate inquiries, maintenance requests.
• Assist with internal communications including announcement, newsletters and online postings.

EXPERIENCE REQUIRED

• Associate's degree required; Bachelor's degree in business administration, legal studies, or a related field preferred.

3 or more years of executive-level administrative support in a human services, legal, healthcare or non-profit organization.

• Experience supporting legal contracts management, human resources or labor relations functions preferred.
• Experience supporting special projects and strategic planning initiatives preferred.
• Advanced proficiency in Microsoft 365 Applications.
• Proven project management support.
• Excellent written and verbal communication skills.
• Must meet all requirements for business related travel including personal reliable transportation available for all hours of work, license, driving record.
• Must pass comprehensive background and work history reference checks.

Compensation: $65,000.00 - $75,000.00 per year

ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!

At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.

And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.