Experience Manager

JOB QUALIFICATIONS

Education

Bachelor's degree is preferred

Cosmetology license and/or a cosmetology management license where required by state law

Experience

2-3+ years relevant, fast-paced retail management work experience or other relevant work experience

Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense

Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements

Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives

Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team

Skills

Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)

Excellent written and verbal communication

Strong collaboration and interpersonal skills

Strong organizational skills to manage multiple tasks

Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable

SPECIAL POSITION REQUIREMENTS

Work a flexible, full-time schedule to include days, evenings, weekends, and holidays

Attend corporate business meetings and conferences

WORKING CONDITIONS

Continuous mobility throughout the store during shift

Frequent standing, bending, reaching, and twisting during shift

Frequent lifting and/or moving up to 25 lbs. during shift

Continuous coordination and manipulation of objects during shift

Frequent use of a computer, telephonic devices, and related office supplies

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.