Experience Planner Trainer

Overview

For over 40 years, Canyon Ranch has been a trailblazer in integrative wellness and hospitality. With iconic properties in Tucson and Lenox, and a new destination opening in Austin in the fall of 2026, we create life-changing experiences for guests through world-class service, innovative wellness programming, and extraordinary hospitality.

Responsibilities

Join Canyon Ranch as an Experience Planner Trainer

Are you passionate about mentoring and empowering others to deliver outstanding guest experiences? Canyon Ranch in Tucson is looking for an Experience Planner Trainer to inspire, coach, and elevate the skills of our Experience Planning team.

What You'll Do:

• Train & Motivate: Help to develop and lead training programs for new and current staff, ensuring mastery of Canyon Ranch systems, services, and guest engagement.
• Mentor & Support: Serve as an ongoing resource for staff development, monitoring interactions with guests, and providing constructive feedback.
• Enhance Guest Experience: Step in as a leader to resolve guest concerns, adjust staffing as needed, and maintain service excellence.
• Administrative Excellence: Organize training materials, track staff progress, and support the department's operational needs.

Why Join Canyon Ranch?

• Work in a mission-driven environment dedicated to inspiring healthier lifestyles.
• Be a key contributor to a dynamic, guest-focused team.
• Enjoy opportunities to grow and develop your career in wellness and hospitality.

If you're excited to make a difference by coaching others and enhancing guest experiences, apply now and join our journey to transform lives!

We offer comprehensive Medical, Dental, and Vision insurance plans; a total of 25 paid days off per year; free health club membership with access to 60 fitness classes, a variety of lectures and workshops, and 55% off services.

Qualifications

What We're Looking For:

• Experience: 3-5 years in a similar role or related field, ideally in coaching, education, or wellness.
• Education: Associate degree required; Bachelor's degree preferred.
• Skills: Strong communication, problem-solving, and leadership skills with proficiency in Microsoft Office and systems like Opera.