Experience Scheduling Specialist

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Position

Our expanding remote coordination department is seeking detail-oriented and customer-focused individuals to join the team as Experience Scheduling Specialists. In this role, you'll help clients organize travel plans, coordinate scheduling details, and assist with reservation-related tasks to help ensure each trip is prepared smoothly and efficiently.

This opportunity is a great match for individuals who enjoy organization, communication, and supporting others in a remote work environment. Whether you have previous experience in hospitality, administration, customer service, or are looking to learn new skills, full onboarding and ongoing support are included.

Main Responsibilities

• Assist clients with scheduling requests, vacation preferences, and travel arrangements
• Coordinate accommodations, cruises, flights, transportation services, tours, and activities
• Review travel availability and pricing using approved supplier and booking platforms
• Organize itinerary details, reservation confirmations, and scheduling updates
• Communicate with clients through phone, email, and web-based messaging systems
• Support clients with itinerary modifications, booking updates, and follow-up assistance
• Maintain accurate documentation and organized client records within internal systems
• Monitor destination information, supplier announcements, and promotional travel offers
• Attend remote onboarding sessions, training workshops, and ongoing team development programs

Preferred Qualifications

• Strong communication and interpersonal abilities
• Excellent organizational and multitasking skills
• Ability to work independently and manage responsibilities remotely
• Comfortable using online systems, email, and basic computer applications
• Reliable internet connection and professional communication habits
• Positive mindset with willingness to learn and adapt
• Interest in scheduling, customer support, hospitality, or travel-related roles
• Must be at least 18 years old
• Applicants must reside in the United States, UK, Mexico, Australia, Spain, or qualified regions

Benefits

• Fully remote work opportunity
• Flexible scheduling options
• Guided onboarding and training resources
• Continued mentorship and professional growth support
• Access to travel supplier systems, booking tools, and industry resources
• Eligibility for travel-related discounts, incentives, and recognition programs
• Advancement opportunities within a growing and supportive remote team