Job Description
Benefits:- 401(k) matching
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Job Overview
We are seeking SEROIUS repossession agents. We are adding two NET NEW positions to our team.
Duties
- Engage with clients through various communication channels to discuss outstanding debts and payment options.
- Utilize effective negotiation techniques to facilitate debt recovery while maintaining positive client relationships.
- Document all interactions accurately in our database, ensuring data integrity and compliance with company policies.
- Provide exceptional client services by addressing inquiries and resolving issues promptly.
- Collaborate with team members to develop strategies for improving recovery rates and enhancing customer satisfaction.
- Maintain a professional demeanor while managing challenging conversations with clients.
- Stay updated on industry regulations and best practices related to Asset recovery.
Requirements
- Stand up individual with strong character and proven work ethic
- VERIFIABLE Two years MINIUM proven Wheel Lift/Self Loader experience. This is NOT an entry level position
- Two car flatbed experience is not required but a plus
- MUST BE 22 years old MINIMUM (Insurance Requirement)
- Must PASS Pre-Employment Drug Screen and Background Check
- We do random drug tests on all employees
- Up to 10 hour shifts, these are 100K+ jobs
- We strong prefer experience using Clearplan, Cleardata and RDN but will train the right candidate
- Strong problem-solving abilities and attention to detail
- Ability to work independently as well as part of a team in a dynamic environment.
- A commitment to maintaining confidentiality and ethical standards in all interactions
Perks/Benefits:
- Fleet vehicle, Either a Dodge 4500 or a Ford F450 (all 2022 and newer and in EXCELLENT mechanical condition)
- Company pays all expenses (Fuel, Maintenance)
- Health Insurance
- Term Life (Company Paid)
- 401(k) savings program with company match
Numbers & Facts
| Location | West Chester, OH |
| Job Type | Full-time |
Skills
Best Practicesunmatched
Corporate Complianceunmatched
Corporate Policiesunmatched
Credit and Collectionsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Data Qualityunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Health Insuranceunmatched
Insuranceunmatched
Negotiation Skillsunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Resolve Customer Issuesunmatched
Strategic Planningunmatched
Team Playerunmatched
Training/Teachingunmatched
Vehicle Fleetsunmatched
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