Penkhus Motor Company is a solid family-owned and operated multi-store dealer located in Colorado Springs, CO. A recent increase in both new and used vehicle sales has created the need for additional employees to join our dynamic teams. Benefits - Health, Dental and Vision Plan
- 401(k) Retirement Plan with Company 15% match!
- Life Insurance
- Paid Vacations
- Paid Sick Days
- Continued Education and Growth
Responsibilities - Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently.
- Answer technical questions about vehicle problems, warranties, services, and repairs.
- Maintain CSI at or above company standards.
- Assist in diagnosing vehicle problems; order parts and tools as necessary.
- Oversee administration of warranty claims as well as training and supervising of service department.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationship with factory(s) and foster positive employee relations.
- Opens and closes repair orders.
- Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
- Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
- Maintains a clean work area.
- Maintains a professional appearance.
- Other tasks as assigned.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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