As a Geoprobe® service technician, you'll be part of a dedicated team focused on providing top service through efficient rig repairs and maintenance. Your role will involve inspecting, diagnosing, repairing, and servicing the mechanical, electrical, and hydraulic systems of our technical drilling rigs. Your professional approach to producing high-quality, customer-ready equipment ensures clients in the environmental, geotechnical, geothermal, and water well industries remain active. Successful candidates have strong communication skills and are able to clearly describe problems and processes with customers; a collaborative mindset; and a passion for helping others.
Interested in applying? Save time, apply directly at geoprobe.com/join-our-team
Responsibilities
Perform all levels of repair and preventative maintenance on customer vehicles and equipment
Diagnose and troubleshoot problems, recommend and repair all critical machine and engine adjustments
Study, read, and interpret schematic engineering drawings
Test to ensure accuracy of repairs
Maintain detailed records of service interactions, solutions provided, and follow-up actions
Timely input of machine-related customer interactions entered into internal system
Ability to cross-train and learn a variety of machines that come into the shop.
Complete all assignments in a timely manner and meet service delivery schedules
Other duties as assigned by supervisor
You might be a good fit if you...
Have practical experience with mechanical, electrical, and hydraulic systems
Are energized by helping others succeed
Are willing to travel – occasionally a customer will experience technical issues in the field and the machine cannot be transported to a service center
Enjoy working with a team
Requirements
Mechanical aptitude
Able to read and understand schematics
Proficient with hand tools
Basic PC knowledge (ability to operate a keyboard and basic navigation between screens within an application)
Able to lift up to 50 lbs
Bonus
Helpful experience includes any of the following: drilling equipment operation, farm background or farm work experience, working on engines or automotive components, or heavy equipment use - manufacturing preferred
Benefits
401(k)
Health Insurance
Paid Time Off (PTO)
Paid Holidays
Profit Sharing
Geoprobe Systems® is an Equal Opportunity Employer.
Numbers & Facts
Location
Hickory, NC
Skills
Agricultural Equipmentunmatched
Candidate Screeningunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Drillingunmatched
Drilling Equipmentunmatched
Engineering Drawingunmatched
Equipment Maintenance/Repairunmatched
Hand Toolsunmatched
Heavy Equipment/Vehiclesunmatched
Hydraulic Engineeringunmatched
Identify Issuesunmatched
Keyboardsunmatched
Lift/Move 50 Poundsunmatched
Maintenance - Electricalunmatched
Maintenance Servicesunmatched
Manufacturingunmatched
Precision Testingunmatched
Preventative Maintenanceunmatched
Record Keepingunmatched
Schematicsunmatched
Service Deliveryunmatched
Team Playerunmatched
Testingunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Willing to Travelunmatched
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