Explorer - Butterfly Biosphere

Butterfly Biosphere Explorer Job Description

Wage: $11.50-12/hour DOE

Shift: Part time (average of 15 hours per week). Mon-Sat. Includes some holidays.

Benefits: Free Thanksgiving Point Membership for you and immediate family; 401(k); Employee Assistance Program; Financial Assistance Program; Thanksgiving Point venue discounts; and more!

Turn curiosity into an unforgettable experience!

Do you love working with people, learning new things, and discovering the wonders of the natural world? Join the Explorer team at Thanksgiving Point’s Butterfly Conservatory, home to Utah’s only butterfly conservatory!

As an Explorer, you’ll help guests of all ages discover fascinating insects, explore interactive exhibits, and experience the wonder of science and nature firsthand. From welcoming families and facilitating hands-on learning to assisting at the front desk and gift shop, you’ll help create memorable experiences that inspire curiosity and a love of learning.

You’ll gain valuable, transferable skills in customer service, retail, STEM education, public engagement, and teamwork—all while working in a one-of-a-kind environment filled with butterflies and incredible insects.

If you’re enthusiastic, enjoy helping others, and want a job where every day brings something new, we’d love to meet you!

Responsibilities:

• Interact with and engage visitors of all ages to ignite transformative family learning, guide exploration, and encourage critical thinking.
• Provide exceptional guest service by monitoring and assisting guests with confidence.
• Run cashier at the front desk and gift shop.
• Facilitate inquiry-based learning experiences with curiosity.
• Collaborate with coworkers.
• Help maintain an orderly, safe, clean and compassionate environment for our team and guests.
• Maintain a comprehensive knowledge of Thanksgiving Point venues and activities.
• Model curiosity to create positive, meaningful experiences.
• Assist guests as they explore and enjoy insects of all sizes and kinds, including an escape to our version of “Costa Rica”, our interactive Critter Encounters, and maybe chat with an Entomologist.
• Evaluate visitor experiences using appropriate tools and methodologies.
• Welcome and include all guests as they are.
• Adhere to all rules and regulations.
• Exemplify Thanksgiving Point’s mission, values, and policies with curiosity, compassion, and confidence.
• Other duties as assigned by manager/supervisor.

Requirements:

• Strong communication and great customer service, with collaborative approach to the workplace, and ability to give and receive constructive feedback.
• Enthusiastic and can-do approach.
• Comfortable working with and around flying insects, spiders, roaches, beetles, (etc.), humid heat, and large crowds.
• Ability to work patiently in high-activity, high-energy, noisy environments.
• Readily learn cash register, money handling, and facilitation best practices and skills.
• Comfort with initiating conversations and exploring with our guests and enforcing safety procedures with confidence, compassion, and curiosity.
• Physical demands may include lifting 25 lbs., climbing stairs, bending, standing for extended periods of time, and manipulating small objects.
• Must be at least 16 years old.
• Must pass a background check.