Do you thrive in a fast-paced environment and enjoy being on the move?
Chevrolet of Naperville is looking for an Express Service Writer to join our team.
This role operates much like a pit lane at a NASCAR or Formula One race; fast-paced, highly organized, and focused on delivering exceptional results. We're looking for someone who can think quickly, make sound decisions under pressure, stay in constant motion, and communicate professionally with our guests. Instead of tire smoke, you'll leave a lasting impression through outstanding customer service and a welcoming smile!
This full-time role works four weekdays and Saturday's from 7:45AM-5:15PM! With one weekday off (Tuesday's/Flexible) and Sunday's off.
We Offer…
$45,000.00-55,000.00 Annually
Paid Vacation after 90 days
Eligible for up to 5 weeks of Paid Vacation
Paid Holidays
5-day work week
Paid Training
Uncapped earning potential
Growth opportunities
Excellent Health, Dental, & Vision Insurance
401K
Positive & motivating work environment
You Will…
Greet customers promptly and professionally in the express service lane
Write and manage repair orders for routine maintenance services
Communicate recommended maintenance and vehicle needs clearly to customers
Maintain strong service lane flow and minimize customer wait times
Coordinate with technicians and parts department to ensure efficient repairs
Provide accurate estimates and explain maintenance recommendations
Monitor vehicle status updates and proactively communicate with customers
Promote dealership maintenance programs, tire promotions, and specials
Assist with appointment scheduling and follow-up communication when needed
Maintain high CSI (Customer Satisfaction Index) performance standards
You Have…
Previous automotive service advisor or customer service experience preferred
Strong communication and organizational skills
Ability to work in a fast-paced, high-volume environment