F&B Runner & Busser

Position Summary

The Runner is responsible for ensuring food is delivered quickly, accurately, and safely from the kitchen to guests. This position also serves as an Expediter and To-Go Specialist, coordinating communication between the kitchen and front-of-house staff, verifying order accuracy, packaging takeout orders, and maintaining high standards of food presentation and guest satisfaction.

Duties & Responsibilities

• Perform all duties toward the goal of providing excellent guest service in an efficient manner.
• Follow all policies, procedures and service standards.
• Deliver food orders promptly and accurately to guests.
• Expedite orders by coordinating with kitchen staff and servers to ensure timely service.
• Inspect completed dishes for accuracy, quality, and presentation before leaving the kitchen.
• Communicate special requests, modifications, and order updates between the kitchen and service staff.
• Organize and prioritize food orders during peak service periods.
• Package and prepare takeout and delivery orders according to restaurant standards.
• Verify all to-go orders for accuracy, including food items, condiments, utensils, and beverages.
• Maintain cleanliness and organization of expo and takeout stations.
• Assist servers by clearing and sanitizing tables, refilling supplies, and supporting guest service needs.
• Complete all opening,running, and closing assigned sidework tasks.
• Follow food safety, sanitation, and health regulations at all times.
• Perform other duties as assigned.