Facilities and Capital Projects Lead

Facilities and Capital Projects Lead

ABOUT THE CONNECTICUT HOUSING FINANCE AUTHORITY:

Connecticut Housing Finance Authority ("CHFA") is a self-funded, quasi-public organization. Its mission is to alleviate the shortage of housing for low- and moderate-income families and persons in the state of Connecticut ("State") and, when appropriate, to promote or maintain the economic development of the State through employer-assisted housing efforts. CHFA is a mission-driven leader in creating affordable housing opportunities for families and individuals in Connecticut. We believe in the power of the diverse and inclusive communities we serve. We provide a challenging, progressive, and supportive environment that encourages and promotes employee development. We offer competitive salaries; tuition reimbursement; 457 deferred compensation, state-sponsored pension plan, comprehensive health, dental, life, and disability plan, paid vacation, sick, and holidays, hybrid work schedule, ongoing training, career development, and, if qualified, employee may be eligible for student loan forgiveness under Federal Loan assistance program.

ABOUT THE POSITION:

The Facilities Manager oversees CHFA's facilities operations, building maintenance, capital improvements, office and mail services, sustainability initiatives, security, and emergency preparedness. The position ensures that CHFA's facilities are safe, efficient, well-maintained, and compliant with applicable requirements while supporting the Authority's mission and operational objectives.

Working with CHFA leadership, employees, property management, vendors, contractors, and state agencies, the Facilities Manager manages facility-related projects and resources, advances sustainability goals, coordinates emergency planning, and identifies opportunities to improve building performance, workplace safety, and operational efficiency.

SUPERVISION RECEIVED:

Receives direction from the Director, Business Operations and Facilities or designee.

SUPERVISION EXERCISED:

Supervises the work of Program Assistant(s), Business Operations Coordinator and CHFA's property management staff.

POSITION SUMMARY:

Facilities Operations and Building Management

• Oversee daily facility operations, building maintenance, preventive maintenance, repairs, inspections, and service requests.
• Coordinate property management, building supervision, and vendor activities to ensure effective service delivery and facility performance.
• Ensure facilities meet applicable building codes, accessibility standards, fire and life safety requirements, and CHFA policies.
• Identify facility needs and recommend improvements to enhance safety, functionality, efficiency, and workplace experience.
• Responsible for assigning office space in collaboration with department heads and HR.

Capital Improvements and Building Projects

• Administer CHFA's capital improvement plan and coordinate building improvement, renovation, and maintenance projects.
• Develop project scopes, schedules, and budgets in collaboration with leadership, consultants, property management, and contractors.
• Monitor project progress, expenditures, quality, and compliance with approved requirements.
• Coordinate project implementation, inspections, and closeout, and report significant issues, risks, and anticipated capital needs to leadership.
• Identify areas of concern and escalate appropriately.

Office and Administrative Support Services

• Coordinate the ordering and replenishment of office supplies, stationery, business cards, furniture, and other materials needed for daily operations.
• Coordinate furniture delivery, installation, office setup, and workplace space utilization.
• Supervise mail services functions ensuring the timely, accurate, and secure processing and distribution of incoming and outgoing mail and packages.
• Establish service standards, monitor mail operations, and implement improvements to support efficient administrative services.

Sustainability, Safety, Security, and Emergency Management

• Serve as CHFA's Senior Sustainability Officer, leading the annual sustainability plan, establishing goals, monitoring performance, and reporting progress.
• Lead CHFA's Sustainability Committee and coordinate initiatives to improve energy efficiency, reduce waste, and promote environmentally responsible operations.
• Collaborate with vendors, state agencies, utilities, and other partners to identify sustainability projects, grants, rebates, and other incentives.
• Coordinate building security activities and work with property management, security providers, and public safety agencies to address security needs and protect employees, visitors, and organizational assets.
• Develop and maintain security protocols, including the active threat response plan.
• Maintain and update CHFA's Emergency Operations Plan and coordinate employee training, emergency drills, and preparedness exercises. Support business continuity planning
• and support CHFA's Safety & Health Committee and statutory obligations of the committee, contributing to workplace safety, hazard identification, facility inspections, and corrective actions.

Budget Administration, Vendor Oversight, and Compliance

• Assist in developing and monitoring facilities operating budgets, maintenance expenses, capital improvement costs, and sustainability expenditures.
• Monitor facility-related expenses, review invoices for accuracy, and coordinate with appropriate departments regarding processing and payment.
• Monitor vendor performance and service agreements, address service issues, and identify opportunities for cost control and improved service delivery.
• Maintain records related to facility operations, vendor agreements, capital projects, maintenance, sustainability, and emergency preparedness.
• Prepare reports and recommendations for leadership on facility performance, budgets, project status, risks, and operational priorities.
• Ensure facility-related activities comply with applicable laws, regulations, contractual obligations, and CHFA policies.

Leadership and Organizational Coordination

• Supervise assigned staff, establish performance expectations, and promote accountability and effective service delivery.
• Coordinate with CHFA leadership and internal departments to address facility needs and support organizational initiatives.
• Serve as a primary point of contact for facility-related matters involving property management, contractors, vendors, and external service providers.
• Identify opportunities to improve operational processes, resource utilization, customer service, and risk management.
• Perform other related duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED:

BS/BA in business, architecture, engineering, construction management, or related field; requires a minimum of nine years' experience with facilities management, capital project delivery or construction management, budgeting, scheduling and contractor/vender oversight in additional to State of Connecticut purchasing or a combination of education and experience.

OTHER REQUIREMENTS:

Requires strong understanding of building codes, safety regulations and contract administration and an in-depth knowledge of CHFA's procedures. Must have excellent computer skills including Microsoft Office. Requires exceptional customer service, interpersonal, verbal, and written communication skills to interact with staff, senior management, Board Members and general public. Requires analytical and problem-solving skills as well as good judgment skills. Must be detailed-oriented and have the ability to work well under pressure and within deadlines.

ALL OTHER DUTIES AS ASSIGNED:

This is not an exclusive list of all job functions, and the employee is expected to complete all duties as assigned. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally. This job description in no way constitutes an employment contract or agreement.

CHFA EOE