Facilities / Engineering Operations Manager

Job Description:

We are seeking our Facilities Engineering Operations Manager to support our partnership at Greenwich Academy, a renowned K-12 independent school in Greenwich, CT. Our leader will have Custodial Operations background and experience with Building Automation Systems and MEP Maintenance. This is a high-visibility leadership role, managing the second shift, typically ~2:00pm-10:00pm Monday through Friday. Our manager will partner with and be second in responsibility to our Facilities Director to deliver best-in-class integrated facilities management (IFM) services while aligning with the Academys mission of excellence and care for its students, faculty, and historic campus.

Our ideal candidate brings strong Custodial and Maintenance leadership experience, including hands-on technical knowledge, team development skills, and a passion for maintaining beautiful, safe, and high-performing educational environments.

What You'll Do:

• Lead and mentor our 2nd shift ~2:00pm-10:00pm team of custodial and skilled trades teams to ensure a well-maintained and welcoming campus environment
• Provide leadership and direction for the operation when the Director is away
• Foster strong relationships with school leadership and faculty by listening closely, communicating proactively, and delivering responsive service
• Oversee all aspects of facility operations, including custodial services preventive and predictive maintenance
• Leverage your knowledge of Building Automation Systems (Trane preferred) to troubleshoot issues and continuously improve performance
• Collaborate with campus stakeholders to support events, seasonal needs, and long-term planning initiatives.

What You Bring:

• Leadership for our second shift team, ~2:00pm-10:00PM M-F (typically)
• A proactive mindset, focused on service excellence, continuous improvement
• Strong technical acumen with hands-on mechanical systems and BAS maintenance
• Proven success leading a comprehensive facilities program in a school or similar campus setting, including the second shift
• Excellent communication and relationship-building skills across all levels, from skilled trades to school leadership
• Experience leading high-performing facilities teams
• Bi-lingual Spanish is a plus.

Position Summary

• Responsible for a single scope of work in hard services area. 3rd in command, Supervises the account as the #2 manager and has full responsibility including supervision of other managers. Responsible for entire account when the Director of Facilities Ops is not present. In Univ. same as above as well as size and scope is less than an Ops 2.

Key Duties:

• Manage one other manager typically, in account with smaller volume and FTE count, Manage by walking around, Staffs, trains, and is responsible for employee development
• Technical client interface
• Payroll and time mgmt. of frontline staff
• Oversees and coordinates projects
• Manages work orders/CMMS
• Manages mechanicals (i.e. HVAC)
• Manages financials
• Responsible for client relations/engagement
• Manages QA and Safety.

Basic Qualifications & Requirements

• Minimum Education Requirement - Bachelors Degree or equivalent experience
• Minimum Management Experience - 3 years
• Minimum Functional Experience - 3 years' work experience in facilities maintenance, plant operations or engineering services.

MUST HAVE

• Bachelors Degree or equivalent experience.
• 3 years' work experience in facilities maintenance, plant operations or engineering services.
• Custodial Operations background and experience with Building Automation Systems and MEP Maintenance.
• Hands-on experience in mechanical systems and BAS maintenance.
• Experience in comprehensive facilities program in a school or similar campus setting, including the second shift.
• Experience leading high-performing facilities teams.