Facilities & IT Technician

Location: West Palm Beach, FL 33405

Job Summary

We are seeking a skilled and versatile Facilities & IT Technician to maintain our physical facilities and provide technical support to staff. This position combines building maintenance with IT troubleshooting to ensure smooth daily operations. The ideal candidate has a strong background in both areas, excellent problem-solving skills, and the ability to work independently.

Key Responsibilities

• Perform routine maintenance and repairs on building systems, including HVAC, electrical, plumbing, and general infrastructure.
• Monitor and manage facility safety and security systems.
• Assist with office moves, setups, and space planning.
• Coordinate with outside vendors and service providers for repairs and maintenance.
• Follow company policies and safety regulations.
• Provide technical support for hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and other IT equipment.
• Document and track maintenance and IT support requests using a ticketing system.
• Manage inventory of IT and facilities supplies and equipment.

Qualifications

• High school diploma or equivalent. Technical certifications in IT or facilities management are preferred.
• Proven experience in facilities maintenance and IT support.
• Working knowledge of building systems, including electrical, HVAC, and plumbing basics.
• Proficiency with Windows and Mac operating systems, networking, and common office software.
• Ability to troubleshoot and resolve hardware and software issues.
• Strong communication and interpersonal skills.
• Valid driver’s license and reliable transportation.

Physical Requirements

• Lift and carry up to 50 lbs, such as tools, equipment, and supplies.
• Stand, walk, bend, kneel, crouch, and reach for extended periods during a shift.
• Climb ladders and stairs and work at heights when needed.
• Work in tight or confined spaces, such as mechanical rooms and ceiling or crawl spaces.
• Work indoors and outdoors in varying conditions, including heat, cold, and noise.
• Use hand tools, power tools, and small IT components with good dexterity and coordination.
• Use personal protective equipment (PPE) as required.