Facilities Maintenance Technician

Key Objectives of the role:

• Develop and maintain a complete working knowledge of all infrastructure systems and operations at the facility.
• Respond to site infrastructure, utility, and IT mission-critical equipment alarms and execute repair and mitigation activities.
• Ensure that the critical environment is restored to its original maintenance condition following repairs or interventions.
• Support site customer infrastructure facility needs to ensure continuous operations.
• Perform advanced troubleshooting on HVAC, boilers, pure steam generators, autoclaves, glassware washers, lab washers, RODI, refrigeration, electrical, plumbing, and pneumatic systems.
• Operate and support mission-critical IT data center infrastructure including Computer Room Air Conditioning (CRAC) units, Uninterruptible Power Supplies (UPS), battery strings; escalate complex events to the Lead Facilities Maintenance Technician.
• Complete preventative maintenance on equipment and building systems as established in department procedures.
• Available for emergency on-call rotation.
• Provide guidance, training, and on-the-job coaching to lower-level personnel.
• Author and revise Preventive Maintenance procedures, Standard Operating Procedures (SOPs), job plans, and work instructions.
• Contribute to GMP quality records including Change Controls, Deviations or Problem Reports, CAPAs, and Methods of Procedure (MOPs); author independently when assigned.
• Complete work order documentation in accordance with Good Documentation Practice (GDP) and ALCOA+ data integrity principles.
• Maintain accurate records of building operations, repairs, parts, equipment condition, and PM activities within the Computerized Maintenance Management System (CMMS).
• Use the site Building Management System (BMS) to monitor alarms, review trends, and support troubleshooting.
• Monitor critical plant systems through rounds, meter readings, BMS trend reviews, and field inspections.
• Perform and record daily meter readings and identify adverse trends for escalation.
• Coordinate planned work in data center and server room spaces with site IT and adhere to mission-critical change control procedures.
• Support commissioning and qualification (IQ, OQ, PQ) of new and modified utility and facility systems as assigned.
• Support internal and external audits and regulatory inspections by producing requested records and answering subject matter questions within scope.
• Comply with all site EH&S requirements, including Lockout/Tagout, confined space, hot work, electrical safety, fall protection, refrigerant handling, and chemical safety.
• Identify recurring failures and reliability opportunities; recommend improvements to the Lead Facilities Maintenance Technician and Facility Manager.
• Ensure continuous operations of the site HVAC, utility, and mission-critical IT support systems.
• May perform other related duties as required and/or assigned.

Minimum Qualifications (must have):

Experience/Requirements:

• Must have at least 6 years of related facilities or utilities maintenance experience, including a minimum of 3 years in a GMP-regulated biotechnology, pharmaceutical, or life sciences manufacturing site.
• Must have a proven working knowledge of electrical, plumbing, HVAC, and refrigeration equipment and systems.
• Must have a working knowledge of IT data center and mission-critical systems including CRAC units, and UPS systems.
• Must comply with FDA, EH&S, cGMP, and ISO regulations.
• Must have advanced troubleshooting skills.
• Must have a strong working knowledge of the site Building Management System (BMS) and Computerized Maintenance Management System (CMMS).
• Must have experience contributing to GMP documentation, including Preventive Maintenance procedures, Standard Operating Procedures, and work order records compliant with Good Documentation Practice (GDP).
• Must have experience supporting emergency response, critical system recovery, and after-hours or on-call maintenance response.

Education:

• Must have a high school diploma or equivalent.
• Must have certification in multiple relevant mechanical and/or electrical trades.
• Must have current EPA Section 608 Universal CFC certification.
• Must have current OSHA 10-hour General Industry certification.
• Must have a valid driver's license.

Preferred Qualifications:

• Maryland Stationary Engineer license (any grade) strongly preferred.
• OSHA 30-hour General Industry certification.
• Hands-on experience with Blue Mountain RAM (Regulatory Asset Manager) or equivalent validated GMP CMMS.
• Hands-on experience with Siemens Desigo Insight, Siemens Desigo CC, Johnson Controls Metasys, Honeywell, or equivalent BMS platforms.
• Boiler operator license (High or Low Pressure).
• Ability to develop reliability reports to assist in identifying areas of concern that could develop into future problems.
• Soft skills: communication (oral and written), problem solving, demeanor, pace, influencing, leadership, and negotiating skills.
• Ability to work independently, in a group setting, with little direction, or with direct supervision.