Facilities Maintenance Technician

About Wolfe

Recognized among Pittsburgh's 2024 Top Workplaces and Fastest-Growing Companies, Wolfe has been a leader in the Gift Card and FinTech sectors for over 25 years. We partner with national brands such as Pizza Hut, KFC, Pandora Jewelry, Kendra Scott, Wawa, Journeys and others to manage their gift card programs. Our flagship consumer brand, PerfectGift.com, enables customers to create customized gift cards. We are a fast-paced environment, like kayaking down a white-water river, not canoeing on a lake.

About The Role

Wolfe is seeking a skilled and dependable Facilities Maintenance Technician to help keep our properties safe, functional, and well maintained. We operate an office at Foster Plaza in Pittsburgh, two manufacturing centers, and additional properties that require ongoing care and upkeep. This role is highly hands on, ideal for someone who takes pride in solving problems quickly, maintaining high standards of safety and cleanliness, and ensuring all facility systems and equipment operate reliably. The Facilities Maintenance Technician will perform repairs, preventative maintenance, and inspections while responding to daily maintenance needs across multiple sites.

Impact Statement

Success in this role during the first 90 to 120 days will be measured by, but not limited to, the following outcomes:

• Facility Understanding: Build a complete understanding of Wolfe's facilities, systems, and maintenance needs across the Foster Plaza office, two manufacturing and fulfillment centers, and other properties by applying professional experience and technical knowledge without requiring ongoing direction.
• Responsiveness: Complete all maintenance requests promptly and within expected timeframes, demonstrating urgency, ownership, and quality workmanship.
• Communication and Coordination: Provide timely, accurate, and proactive communication to the supervisor and necessary team members so they remain consistently informed of priorities, progress, and any emerging risks.
• Perform routine inspections, maintenance, and repairs on building systems and equipment, including but not limited to HVAC, electrical, plumbing, boilers, and generators.
• Respond promptly to facility maintenance requests across all Wolfe properties, troubleshooting and resolving issues efficiently.
• Maintain cleanliness and safety in all indoor and outdoor areas, including offices, manufacturing floors, parking lots, and grounds.
• Assist with snow removal, landscaping, and other seasonal building preparations.
• Coordinate with vendors for specialized maintenance and emergency repairs.
• Maintain tools, supplies, and equipment inventory, reporting needs proactively.
• Support safety inspections and compliance checks in accordance with OSHA and environmental regulations.
• Collaborate with Security and Operations teams to ensure building safety and access control.
• 5 or more years of experience in facilities maintenance or related technical field.
• Working knowledge of HVAC, plumbing, electrical, and general building systems.
• Familiarity with OSHA and safety standards.
• Excellent problem-solving skills and ability to manage multiple maintenance needs in a fast paced environment.
• Strong communication and teamwork skills.
• Reliable, organized, and customer service oriented.
• Able to climb ladders, work at heights, and lift up to 50+ pounds as needed.

Wolfe is committed to providing a comprehensive benefits package to support your well-being, along with competitive compensation. Our benefits and perks include but not limited to:

• Restricted Stock Units (RSUs)
• Profit Share
• Medical, Prescription, Vision, and Dental insurance for employees and dependents (Wolfe pays 80% of premium)
• Short-Term Disability Insurance (Wolfe pays 100% of premium)
• Voluntary Long-Term Disability Insurance, Life Insurance, Critical Illness Insurance, Accident Insurance, and Hospital Indemnity coverage
• PTO (vacation and sick time)
• Corporate Holidays and Floating Holidays
• 401(k)
• Employee recognition program
• Charitable Donation to a charity of your choice yearly
• Employee Referral Bonus
• Tuition Reimbursement
• Internal Training and Information sessions
• Family Picnic, Holiday Party, and other outings
• Internal Culture Club

Wolfe, LCC will NOT provide visa sponsorship for this position now or in the future.

Wolfe, LLC is a pioneering force in e-commerce since 1996 and the gifting industry, deeply rooted in Pittsburgh, Pennsylvania. Driven by our vision "To move humanity to express love for each other through personalized, faster, beautiful, secure, flexible gift giving," we're on a mission to revolutionize the way gifts are given and received. We achieve this through high-quality, fast service, and the same-day delivery of customized gift cards from our on-demand nations only robotic fulfillment center, alongside offering a safe and flexible card-to-card gifting technology.

At the heart of our success are our Core Values: Teamwork, Drive, Integrity, Caring, and Excellence. These principles guide us as we innovate and expand our portfolio with platforms and brands like PerfectGift, Gift Card Granny, GiftYa, Reaf Marketing, and Give InKind, setting new standards in the gifting experience.

Some of the Company and Executive Team Recognitions:

2023 Inc. 5000 list of fastest-growing private companies (ranked no. 382)

2022 - 1st place - Fastest 50 Growing Companies in Pittsburgh, Pittsburgh Business Times

2020 The Best Places to Work, Pittsburgh Business Times

2019 - Winner Carnegie Science Award, Entrepreneur Category

2017 - Winner of Outstanding Entrepreneur, Pittsburgh Venture Capital Association

2015 - Winner of Business Times Diamond Award, Business Ethics Award, Create Award

2015 CEO of the Year, Pittsburgh Technology Council

And more…