Facilities Manager
Knoxville, TN (Please note, this role is fully remote, it is just based in Knoxville, TN. Candidates do not have be in that area to be submitted.)
3+ Months Contract
Hours: M-F 8am - 5pm with On call work every 2 weeks, paid for actual calls taken
Overview of Work Environment/Client Nuances:
Call center for PET scans, and providing vendors to complete fixes for equipment
Team Overview:
mostly independent work within a team
Resource''s typical working day:
Assigning work orders that come through the call center
Managing vendors
Must Have Skills:
Vendor management skills
CMMs system experience
Facilities experience
Call Center experience
Nice to have skills:
Budgeting experience
Soft Skills:
Good customer service skills
Good verbal and written communication skills
Years of Experience:
3-5 years
Education
h.s. diploma or GED
Software skills:
Basic computer skills
Microsoft Office
Interview Process:
1st round, virtual with H.M, 2nd round if needed
About the Role:
- As a Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized buildings.
- This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
What You''ll Do:
- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Schedule and manage the team''s daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
- Maintain positive client relationships and conduct meetings on unresolved facility issues.
- Prepare and manage capital projects, operating budgets, and variance reports.
- Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities.
- Manage environmental health and safety procedures for facilities.
- Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects.
- Conduct process and procedure training on maintenance, repairs, and safety best practices.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
- Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
What You''ll Need:
- Bachelor''s Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Valid driver''s license required. Facility Management certification preferred.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.