Job Type: Full time, M-F Location: Hybrid
Salary: 80,000 - 90,000k annually DOE
About Mindful Support Services
We are a business to business support service for independent mental healthcare practitioners, which helps providers service a growing client base. We provide administrative and organizational services to simplify the processes of sourcing leads, marketing, billing and collecting payments from patients and insurers. Since opening in 2011, we have added over 2,000 providers throughout our 25+ locations, and we are continuing to grow.
We have built the Mindful Therapy Group brand from the ground up with years of dedication to solving the complex processes of the healthcare landscape in innovative ways, creating a platform geared toward growth, and working to meet our mission of creating improved access to high quality mental healthcare.
About the Role
The Facilities Project Manager leads the planning, design, construction, buildout, launch, and closeout of new therapy office locations and major facilities projects. The role manages multiple concurrent tenant-improvement and construction projects from early due diligence through operational handoff, coordinating internal stakeholders, landlords, property managers, architects, general contractors, and vendors. The Facilities Project Manager is accountable for project scope, schedule, budget, quality, documentation, site readiness, and a consistent branded experience across locations. This role also contributes to process improvement, portfolio reporting, construction standards, vendor strategy, and scalable project-management systems. Work Environment
Work is performed remotely with travel to offsite venues, such as active construction sites and offices, as needed. Travel via car or airplane to active construction sites and existing office locations throughout United States is expected. The role requires frequent collaboration across time zones and may include early mornings, evenings, or weekend work when required for travel, vendor access, construction milestones, or location openings. The role requires up to 30% travel.
Responsibilities
Project Management & Execution
- Manage new office and facilities projects from planning through completion, including space planning, vendor coordination, procurement, and project execution.
- Serve as the day-to-day project lead, coordinating architects, contractors, property managers, vendors, and internal stakeholders.
- Lead project meetings and travel to project sites as needed to support construction, installation, and office openings.
- Monitor project health, providing regular updates on schedules, budgets, risks, approvals, and opening readiness.
Construction & Vendor Management
- Manage vendor and contractor relationships, ensuring alignment with project scope, budget, timelines, and quality expectations.
- Oversee construction activities including submittals, change orders, schedule impacts, and scope modifications.
- Review project documentation such as drawings, construction schedules, contractor proposals, and design specifications for accuracy and compliance with company standards.
Design & Office Setup
- Coordinate furniture, fixtures, equipment, and décor procurement, delivery, and installation.
- Develop and implement cohesive office design concepts that align with brand standards and project goals.
- Create and maintain finish packages, mood boards, specification books, selection trackers, and installation documentation.
Budget Management & Reporting
- Track and manage project budgets for construction, furniture, fixtures, equipment, and vendor services.
- Monitor project expenditures, evaluate change orders, and support budget-to-actual reporting.
- Complete project financial closeout, including final invoices, credits, returns, asset documentation, and project reconciliation.
Process Improvement & Documentation
- Develop and maintain SOPs, project trackers, templates, reporting tools, training resources, and construction standards.
- Create and distribute policies, procedures, and launch documentation to support successful office openings.
- Continuously improve project processes, tools, and documentation to support organizational growth and scalability.
Requirements
Qualifications
- Bachelor's degree in construction management, project management, facilities management, business, or a related field; an equivalent combination of education and relevant experience may be considered.
- At least 3–5 years of progressively responsible experience in construction management, project management, or tenant improvement projects.
- Demonstrated ability to independently manage multiple concurrent projects, budgets, schedules, vendors, and cross-functional stakeholders.
- Experience reviewing construction drawings, scopes, bids, change orders, schedules, invoices, and closeout documentation.
- Experience coordinating FF&E procurement, receiving, installation, and design implementation in active workplace or commercial environments.
- Ability to travel regionally and nationally for site walks, construction meetings, buildouts, and openings; trips may range from single-day travel to approximately two weeks depending on project needs.
- Valid driver’s license and reliable transportation for travel between worksites; mileage is reimbursed in accordance with company policy.
- Ability to occasionally lift, carry, assemble, or move items weighing up to 50 pounds and work safely in active construction and installation environments.
Core Competencies
- End-to-end project ownership and sound judgment in fast-moving environments.
- Construction, vendor, schedule, budget, and risk management.
- Clear written, verbal, visual, and executive-level communication.
- High attention to detail, document control, follow-through, and analytical accuracy.
- Collaborative stakeholder management with the ability to influence without direct authority.
- Practical problem solving, adaptability, and timely escalation of material issues.
- Ability to translate lessons learned into scalable standards and repeatable processes.
- Proficiency with Microsoft 365 products, Asana, Adobe Acrobat, Houzz or comparable space-planning software, and project/procurement systems such as Houzz; ability to learn new tools quickly.
Benefits
Compensation and Benefits:
- 75% employer covered Health, Dental & Vision benefits plan
- 401(k) savings plan with employer matching upon eligibility
- 8 paid holidays
- 15 PTO days accrued annually
- Professional and career development opportunities
- Compensation evaluated with opportunities for advancement
Job Type: Full time, M-F
Location: Hybrid
Salary: 80,000 - 90,000k annually DOE
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.