IDR is seeking a Facilities Technology Systems Technician to join one of our top clients for an opportunity in Decatur, GA. In this role, you’ll support mission-critical technology infrastructure across secure facilities and administrative offices. You’ll handle hands-on installation, troubleshooting, and maintenance across low-voltage systems, IP-connected devices, and end-user hardware to help ensure reliable operations.
Position Overview for the Facilities Technology Systems Technician:
- Install, maintain, and troubleshoot low-voltage infrastructure, structured cabling, and related connectivity components
- Support IP-based video surveillance and physical security technology by diagnosing device, network, and system issues
- Troubleshoot network/telecom connectivity issues for switches, wireless, and other IP-connected equipment in the field
- Provide desktop and hardware support including diagnostics, component replacement, and Windows 11 / Microsoft 365 support
- Coordinate work with onsite personnel and internal teams while responding to service requests across multiple locations
Requirements for the Facilities Technology Systems Technician:
- Hands-on experience installing, maintaining, and troubleshooting structured cabling and low-voltage systems (copper and fiber preferred)
- Working knowledge of TCP/IP networking concepts, IP addressing, and diagnosing connectivity issues in the field
- Experience supporting IP-based camera/video surveillance environments and troubleshooting device/network-related issues
- Strong Windows 11 and Microsoft 365 support skills, including PC hardware diagnostics and repair
- Ability to travel frequently throughout the metro area and work independently in secure or operationally sensitive environments
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.