Job Title: Maintenance Technician
Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM)
Travel: 50-85%
Qualifications:
- High school diploma or equivalent
- Must be a self-starter, highly organized, and able to work well with staff at all levels within the organization
- Two (2) or more years of experience in building maintenance, or related trades preferred: healthcare setting a plus.
- Tools/Tech: Ability to safely use basic hand tools; comfortable using a smartphone and CMMS app for work orders, phots, and documentation.
- Competencies: Troubleshooting mindset, urgency, professional communication, and respect for clinical workflows and patient areas.
- Attendance: Reliable, on-time attendance; ability to work independently and as part of a dispersed team.
Job Summary:
Discover a rewarding career at Arcare. We are seeking a skilled, personable, and dedicated Maintenance Technician to join the Arcare team. In this role, your purpose will be to keep Arcare clinics safe, functional, and patient-ready by performing scheduled and unscheduled maintenance, repairs, and minor facility improvements. This role supports clinical operations by responding quickly to work orders, communicating clearly with staff, and maintaining a clean, compliant work environment.
Essential Responsibilities
Preventative & Corrective Maintenance
- Diagnose and repair minor to moderate facility issues, including basic electrical, plumbing, HVAC, doors/locks/hardware, lighting, flooring/ceiling/paint, fixtures, and casework.
- Perform preventative maintenance on building systems and clinic equipment within scope (e.g., exam room fixtures, automatic door closers, ice machines, refrigerators, eyewash stations, air filters)
- Replace bulbs/ballasts/LED drivers: reset breakers: clear minor drains; repair leaks; patch/paint; rehang cabinetry/shelving; adjust door closers and latches.
- Coordinate with approved vendors for work outside of scope (e.g., major HVAC, roofing, glazing, fire/life safety testing). Escort vendors on site when required.
Safety, Compliance, & Cleanliness
- Work to OSHA and Arcare safety standards; follow lockout/tagout, ladder safety, PPE, and chemical handling procedures.
- Protect patient privacy (HIPPA awareness) when working in clinical areas; keep tools/materials secure and out of patient flow.
- Use dust control and clean-up practices appropriate for healthcare spaces; return areas to a clean, safe. patient-ready condition after work.
- Support life-safety and environment-of-care tasks (e.g., monthly emergency lighting checks, fire extinguisher visual checks where assigned, exit/egress clearance).
Work Orders & Customer Service
- Manage work orders through the work-order app; update notes, parts used, and completion times.
- Prioritize urgent requests that impact patient care, infection control, security, or provider workflow.
- communication clearly with clinic managers regarding status, access needs, and downtime; verify satisfaction on completion.
Facilities & Grounds (Clinic-Appropriate)
- maintain clinic exteriors and entries (e.g., signage, walk-off mats, sidewalk trip hazards, exterior lighting, basic landscaping touch-ups).
- Perform light carpentry and touch-up painting to keep a professional appearance consistent with Arcare standards.
- Assist with small moves, wall-mounts (e.g., sharps containers, whiteboards), and furniture adjustments when they affect clinical operations.
On-Call & Emergencies
- Participate in an on-call rotation for after-hours issues (e.g., power/HVAC outages, leaks, alarms, access problems).
- Respond to emergencies promptly; stabilize conditions and coordinate vendors as needed; document actions in the work-order app.
Documentation & Inventory
- Record PNs, repairs, part numbers, and vendor service in the CMMS.
- Help manage basic spare parts inventory (filters, bulbs, valves, hardware) and keep maintenance areas organized.
Licenses & Certifications
- Valid driver's license and reliable transportation required (multi-site travel).
- HVAC certification (EPA Type II or Universal) is preferred but not required.
- Any required Arcare compliance training (e.g., HIPPA/security, bloodborne pathogens, hazard communication) to be completed upon hire.
Critical Key Performance Metrics
- Meet team targets regarding work orders completed per day.
- Average completion time: less than 3 business days for standard work orders; same-day for patient-care-impacting issues when feasible.
- PM compliance: greater than 95% on-time competition each month.
- Communication quality: clear updates and sign-off with clinic leadership.
Physical Requirements
- Frequent standing/walking (66-100%); regular bending, squatting, kneeling, reaching above shoulder, pushing, ladder use, and fine motor work with tools.
- Lift/carry: 1-25 lbs (constant), 25-50 lbs (frequent), up to 75 lbs (occasional).
- Adequate vision/hearing for troubleshooting and safe tool/equipment operation.
Working Conditions
- Work performed indoors and outdoors in all seasons; exposure to typical maintenance conditions (noise, dust, heights on ladders).
- Work in active clinical areas; tasks may be scheduled during off-hours to minimize impact on patient care.
Disclaimer
This description outlines the general nature and key duties of the role. It is not an exhaustive list of all responsibilities, skills, or requirements. Duties may change based on clinic needs and regulatory requirements.
Company Paid Benefits:
- Health, dental, and vision insurance
- Paid time off (sick and vacation, up to 96 hours accrued annually)
- Eight (8) paid holidays
- One (1) floating holiday
- One (1) birthday holiday
- Life insurance
- Long-term disability
- Free Arcare clinic benefits for employees with Arcare health insurance
- Retirement plan (401(k) with company matching up to 200% of 4% after 1 year of employment)
- Additional supplemental and family coverage available
Application Assistance:
If you need assistance with the application process, please email humanresources@arcare.net.
Equal Opportunity Employer:
Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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