Facility Operations Scheduler (7175)

Work behind the scenes to ensure corporate video and event productions go off without a hitch.

RUN Studios and its client partner are seeking a customer service focused Facility Operations Scheduler to join our busy team!

The Facility Operations Scheduler serves as the hub for Scheduling and Operations services for one of our large corporate clients. The Scheduler efficiently manages incoming scheduling requests for video and event production services and resources. Requests may come from team members, clients, or production partners.

As a Facility Operations Scheduler, You Will

• Manage inbound email production scheduling requests.
• Input booking requests into scheduling database program.
• Reconcile scheduled work orders and confirm data is accurate for our billing cycle.
• Work with Accounting Team to ensure correct time entry for billing purposes.
• Participate in weekly production meetings/schedule walkthrough involving business owners and internal teams.
• Communicate and coordinate between departments to ensure request support accuracy.

As an Applicant, You Bring

• Administrative and coordination experience required (1-2 years preferred).
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office suite.
• Dedication to excellent customer service.
• Self-motivated with the ability to work independently, thinking of the team and contributing to the greater good in the process.
• Excellent follow-through.
• Exceptional attention to detail.
• The ability to remain calm, make appropriate decisions and perform under pressure in a fast-paced environment.
• Must have excellent organization, scheduling, multi-tasking, and project management skills.
• Creative problem solver.
• Inquisitive nature.
• Bias for action.
• Growth mindset.

Bonus if You Have

• The ability to provide a plan of action to implement new ideas.
• Prior experience in a high-volume scheduling role.
• Familiarity with production, live broadcasts, or similar environments.

Additional Position Details

• Supervisory Responsibilities

• None.

• Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.

• Work Environment

• Hybrid: three days per week in a production/office setting, the other days will be work from home.

• Travel

• None.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or be assigned at any time with or without notice.

At RUN Studios we recognize our ultimate success depends on our talented and dedicated workforce. We understand, value, and are grateful for the invaluable contributions made by each employee. Our goal is to provide a comprehensive program of evolving competitive benefits specifically designed to support the needs of our employees and their dependents.

Compensation

Pay Range: $56,000 - $60,000

Benefits:

Benefits and perks may vary depending on location and nature of the work, but eligible employees have access to medical, dental, vision, life, and AD&D benefits, health savings and flexible spending accounts, other telehealth and wellness benefits, a minimum of seven paid holidays per year, accrual of at least 6.5 days (Temporary Employment) to at least 15 days (Regular Employment) of paid time off per year, a 401k plan with company match, discretionary bonuses dependent on company, team or individual performance, and referral bonuses for eligible hired referrals.

As an equal opportunity employer, RUN Studios is committed to pay equity and does not discriminate on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, genetic information, protected veteran status, disability, age, or other legally protected status.