Facility Security Officer

Facility Security Officer

Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

Job Summary

The Facility Security Officer (FSO) supports daily security operations at the Hollywood Feed distribution center, helping to ensure the safety of employees, visitors, and company assets. This role is responsible for monitoring access, conducting patrols, responding to incidents, and following established security protocols under the direction of the Lead Facility Security Officer.

Key Responsibilities

• Monitor and control facility access (employees, visitors, vendors); verify credentials and ensure compliance with procedures, including CCTV.
• Conduct entrance check in process to identify and report compliance, safety, or security concerns.
• Respond to alarms, incidents, and emergencies in a timely and professional manner; escalate issues as needed.
• Support loss prevention efforts by observing, reporting, and documenting suspicious activity or potential risks, including improper time and attendance out procedures.
• Maintain accurate and timely incident reports, daily logs, and activity documentation.
• Follow all established security protocols, policies, and procedures.
• Support safety and OSHA initiatives by identifying hazards and participating in drills and emergency preparedness activities.
• Maintain professional interactions with employees, visitors, and vendors at all times.

Requirements & Qualifications

• 1-3 years of experience in security, law enforcement, military, or related field preferred.
• Possess an active Security Guard license.
• Strong observation skills and attention to detail.
• Ability to remain calm and respond effectively in high-pressure situations.
• Strong communication and interpersonal skills.
• Ability to follow direction and work effectively within a team environment.
• Basic computer proficiency; experience with security systems preferred.
• Utilize company approved biometric authentication systems and safely operate company equipment incorporating biometric, video, audio and other safety technologies. Reasonable accommodation requests will be evaluated through the interactive process in accordance with applicable law.

Physical Demands and Work Environment

• Physically able to perform the job functions for 10-13-hour workdays.
• Standing for prolonged periods.
• Employees may be required to lift items weighing up to 50 lbs. unassisted, along with bending, kneeling, twisting, reaching, and other physical movements essential to daily tasks.

Education & Experience

• High School diploma or equivalent.

Hourly Rate: $18-$22 hourly rate based on experience.

In addition to competitive wages and benefits, retail employees receive tips, and all employees enjoy generous discounts plus free pet food and supplements as Hollywood Feed team members.

The description above outlines the overall purpose and responsibilities of the job, but it does not include every possible duty, expectation, or task. This should not be considered a complete list of all responsibilities.

Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.