Fair Housing Specialist

Client Profile- A private, nonprofit civil rights/fair housing organization founded in 2011.  Its mission is to ensure equal housing opportunities by eliminating housing discrimination through advocacy, enforcement, education and outreach.

Job Summary- The fair housing specialist is responsible for engaging with potential clients including starting the intake process, conducting research, and other functions assigned by the Executive Director.

Duties

·         Collect the necessary information to complete the initial client intake screen

·         Answer general questions from renters/homeowners and discuss agency services with potential clients via phone, in person and email

·         Refer potential clients that are outside of organization service offerings to other organizations that could help as necessary.

·         Assist housing counseling team to ensure the intake process is update and efficient; prepare and submit data to be included in reports.

·         Network with other service providers to strengthen services and referrals

·         Stay current with service offerings; worth with external attorneys with needed

·         Represent the organization at external meetings, events, etc; participate in staff training; remained information of changes in regulations, statues, ordinances etc.

·         Safeguard client security and confidentiality

·         Other duties as assigned

Qualifications

·         Bachelor’s degree in related field or equivalent experience

·         Demonstrate the ability to communicate clearly and possess good analytical, problem solving, and writing skills with strong attention to detail

·         Demonstrate the ability to recruit and manage volunteers

·         Must be organized, thorough, accurate and possess proficiency with computer and related needs

·         Possess good teamwork skills and the ability to work with a diverse population

·         Ability to work independently and as part of a team

·         Strong written and verbal skills

·         Ability to attend evening and weekend meeting as needed

·         Bilingual English/Spanish a plus

·         Starting salary: $38, 000 to $40,000 depending on experience; competitive health insurance and benefits

·         Hours: 8am to 5pm (1hour lunch)  (Hours could vary); criminal background check will be completed